Store Operations Associate

The RealReal • Perth Amboy, NJ

8d • Onsite

About The Position

The Store Operations Associate works on the Outbound fulfillment team and directly supports The RealReal’s retail stores by ensuring warehouse fulfillment of transfer requests for high-value merchandise. The role includes picking, tagging, inspecting, preparing, and shipping merchandise to retail locations, as well as handling reverse logistics and following warehouse safety, organization, and housekeeping standards. The position is suited to a detail-oriented team player who can work effectively in a high-volume, repetitive, quota-driven environment.

Requirements

• At least 6 months of experience working in a warehouse production environment.
• Ability to communicate verbal and written information concisely and effectively.
• Strong time management, planning, and coordination skills.
• Proven ability to perform in a high-volume, repetitive, quota-driven environment.
• Self-motivation and a drive to achieve results.
• Exceptional attention to detail and organizational skills.
• Adaptability and openness to change.
• Receptiveness to feedback to improve performance.
• Ability to work Monday through Friday and overtime as needed.
• Ability to regularly lift and move up to 25 pounds.
• Ability to stand for up to 10 hours at a time.

Nice To Haves

• Experience working in a retail back-of-house environment.
• Ability to read and write in English.
• Proficiency with Mac OS, Google Suite, and scanner technology.

Responsibilities

• Perform fulfillment duties, including picking, tagging, and shipping transfers for retail locations while meeting service level agreements.
• Pick inventory for shipment with a 100% accuracy rate.
• Tag items across product categories according to TRR retail guidelines.
• Conduct quality inspections while handling and preparing inventory for retail locations.
• Handle reverse logistics and put inventory away according to warehouse standards.
• Process parcel shipments using the designated carrier.
• Follow general warehousing practices for safety, organization, and housekeeping.

Benefits

• $50 in monthly food credits for snacks and meals available for purchase on site.
• Employee Stock Purchase Plan.
• 401(k) with company match.
• Medical, dental, and vision insurance.
• Paid parental leave.
• 9 paid company holidays.
• 18 paid time-off days, accruing from the first day of work.
• Hourly base pay plus incentive pay based on performance and quota targets.
• Climate-controlled warehouse facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed