About The Position

Under general supervision, manage the Non-Food Department and the total store when designated as Manager on Duty. Ensure efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, and protection of company assets. Provide support to other managers as requested. When serving as Manager on Duty, manage the store in the Store Manager’s and Assistant Manager’s absence; authorize and sign for refunds and overrides; count registers; ensure deposits are made; and support financial integrity through cash accountability, key control, security practices, and cash-control procedures. Assist with employee training, scheduling coverage, work-completion follow-up, and performance discussions. Support Non-Food stocking, merchandise presentation, hourly recovery, sanitation, markdown analysis, and execution of the store’s workflow and inventory procedures. Help ensure merchandise is presented according to plans, fixtures and signage are used properly, pricing and planogram work is completed accurately, and inventory levels are maintained. Assist with receiving-area organization, delivery processing, truck unloading, staging, reserve inventory, and perishable-food rotation. Help address customer needs and requests, maintain daily customer contact to understand merchandise expectations, conduct safety meetings, and maintain a clean, organized, safe, and secure store. Help ensure equipment is functional and maintained to required safety and sanitation levels, and follow company policies and procedures.

Requirements

  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Knowledge of and willingness to comply with company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Frequent proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Responsibilities

  • Manage the Non-Food Department and the total store when designated as Manager on Duty.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support store financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Assist with training employees and assigned associates in stocking, presentation, recovery, and sanitation standards.
  • Assist with scheduling coverage, assess work completion, and follow up with associates regarding performance.
  • Record Non-Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Assist with execution of the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Use handheld terminal (HHT) processes to investigate and prevent out-of-stocks and overstocks.
  • Organize the receiving area and assist with merchandise presentation according to established practices and plans.
  • Use merchandise fixtures properly and support planogram execution, price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management and maintain accurate inventory through damage and markdown reduction, accurate scanning and paperwork, and inventory-control procedures.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and desires.
  • Lead the receipt and handling of new merchandise, prepare sales shelves and staging areas, direct and assist associates with unloading trucks, and direct merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Conduct or assist with safety meetings and maintain a clean, organized, safe, and secure working and shopping environment.
  • Help ensure equipment is functional and maintained to required safety and sanitation levels.
  • Follow prescribed cash-handling procedures and company policies and procedures.
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