About The Position

Under general supervision, the Store Food Manager manages the Food Department and, when designated as manager on duty, the total store. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, and protection of company assets. The manager ensures staff and store compliance with food-handling rules and regulations and provides support to other managers as requested. The position oversees grocery food processes, including stocking and rotation, presentation standards, safe food handling, hourly recovery, sanitation, markdown analysis, inventory control, pricing and signage execution, and adherence to the store's workflow plan. It also supports scheduling coverage, associate training and performance follow-up, receiving and new-merchandise handling, customer service, and financial integrity through cash accountability, key control, and prescribed security and cash-handling procedures.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Attain required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Previous grocery store experience.

Responsibilities

  • Manage the Food Department and manage the total store when designated as manager on duty.
  • When manager on duty, authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Help ensure the store's financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Manage the store in the Store Manager's and Assistant Manager's absence.
  • Assist the Store Manager and Assistant Manager with employee training and adequate scheduling coverage.
  • Train or assist in training associates on food stocking and rotation, merchandise presentation, safe food handling, and hourly recovery standards.
  • Assess completion of work and follow up with associates regarding performance.
  • Record Grocery Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Support sanitation standards and train associates in the Grocery Food area using the Cleaning Schedule.
  • Help execute the store's 7 Day Workflow Plan, including stocking standards and Find-Fill-Fix procedures.
  • Help ensure the handheld terminal is used to investigate and prevent out-of-stocks and overstocks.
  • Assist with organizing the receiving area and ensure merchandise is presented according to established practices and plans.
  • Use merchandise fixtures properly, including presentation, product pricing, and signage.
  • Help ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes and follow inventory control procedures to maintain accurate inventory levels.
  • Minimize damages and markdowns, ensure accurate scanning and paperwork, and ensure proper rotation of perishable food items.
  • Address customer needs and requests efficiently and in a timely manner, and maintain daily contact with customers to understand their merchandise expectations and preferences.
  • Take a lead role in receiving and handling new merchandise, preparing and organizing sales shelves and staging areas, directing and assisting associates with truck unloading, and directing new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory.
  • Follow prescribed cash-handling procedures and assist with safety meetings and maintaining a clean, organized, and safe store.
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