About The Position

Under general supervision, the Store Food Manager manages the Food Department and, when designated as manager on duty, the total store. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling rules and regulations. The manager also provides support to other managers as requested. The position oversees Grocery Food Department processes, including stocking and rotation, food presentation and safe handling, recovery, sanitation, markdowns, pricing and signage, planogram execution, tote inventory management, and inventory control. When serving as manager on duty or covering for store management, the role may oversee store operations, cash handling, security, employee training, scheduling coverage, receiving and unloading deliveries, and customer service.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Willingness and ability to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Manage the Food Department and manage the total store when designated as manager on duty.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support store financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Assist with employee training, scheduling coverage, performance follow-up, and assessment of work completion.
  • Train or assist in training associates on food stocking and rotation, merchandise presentation, safe food handling, and hourly recovery standards.
  • Record Grocery Food markdowns, analyze causes, and take corrective action to prevent recurrence.
  • Assist with sanitation standards and training in the Grocery Food area using the Cleaning Schedule.
  • Help execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Use the HHT as an investigative device to prevent out-of-stocks and overstocks.
  • Organize the receiving area and assist with presenting merchandise according to established practices and plans.
  • Use merchandise fixtures properly and maintain product presentation, pricing, and signage.
  • Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes and follow inventory-control procedures to maintain accurate inventory levels.
  • Minimize damages and markdowns, ensure accurate scanning and paperwork, and rotate perishable food items properly.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and desires.
  • Lead receipt and handling of new merchandise; prepare and organize sales shelves and staging areas for deliveries.
  • Direct and assist associates with unloading trucks, direct new merchandise according to plan, and use storeroom space efficiently for reserve inventory.
  • Follow prescribed cash-handling procedures and company security practices.
  • Assist with safety meetings and maintain a clean, well-organized, and safe store.
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