About The Position

Under general supervision, the Store Non Food Manager manages the Non-Food Department and, when designated as manager on duty, the total store. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, and protection of company assets. The manager also provides support to other managers as requested. When serving as manager on duty, the position authorizes and signs for refunds and overrides, counts registers, ensures money is deposited in the bank, and helps maintain the store’s financial integrity through cash accountability, key control, security practices, and cash-control procedures. The role manages the store in the Store Manager’s and Assistant Manager’s absence and assists with employee training and scheduling coverage. For the Non-Food Department, the manager helps train associates in stocking, presentation, and hourly recovery standards; assesses work completion and follows up on performance; records and analyzes markdowns; supports sanitation and cleaning schedules; and helps execute the store’s workflow, stocking, and Find-Fill-Fix procedures. Responsibilities also include using handheld devices to investigate out-of-stocks and overstocks, organizing receiving areas, executing planograms and pricing/signage changes, managing tote inventory, and maintaining accurate inventory through scanning, paperwork, and inventory-control procedures. The position helps address customer needs, gathers customer feedback about merchandise, and leads the receipt and handling of new merchandise. It organizes staging and sales-shelf areas, directs truck unloading and merchandise placement, uses storeroom space efficiently, and ensures proper rotation of perishable food items. The manager also supports safety meetings, store cleanliness and security, and the safe, sanitary maintenance of equipment. Relocation assistance is not available.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Willingness and ability to comply with company policies and procedures outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience and/or grocery store experience preferred.

Responsibilities

  • Manage the Non-Food Department and manage the total store when designated as manager on duty.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support the store’s financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Assist with employee training and ensuring adequate scheduling coverage.
  • Train assigned associates in Non-Food stocking, presentation, and hourly recovery standards.
  • Assess work completion and follow up with associates regarding performance.
  • Record Non-Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Support sanitation standards and associate training using the Cleaning Schedule.
  • Help execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Use handheld tools to investigate out-of-stocks and overstocks.
  • Help organize the receiving area and ensure merchandise is presented according to established practices and plans.
  • Use merchandise fixtures properly, including presentation, pricing, and signage.
  • Support planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signage.
  • Assist with Tote Inventory Management processes.
  • Minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory-control procedures.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and preferences.
  • Lead the receipt and handling of new merchandise; prepare sales shelves and staging areas for deliveries.
  • Direct and assist associates with unloading trucks and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Conduct or assist with safety meetings and help maintain a clean, organized, safe, and secure working and shopping environment.
  • Help ensure equipment is functional and maintained to required safety and sanitation levels.
  • Follow company policies and procedures, including prescribed cash-handling procedures.
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