About The Position

The Store Shift Supervisor supervises store employees during store operations, including overnight operations, and assists with efficient management of store operations, inventory, and merchandise presentation. The role helps maintain a safe working environment and protect company assets, and provides support to other managers as requested. The supervisor trains and coaches assigned overnight associates on stocking, recovery, sanitation, and safety procedures; evaluates work completion and performance; and recommends corrective actions to Store Managers as needed. The role supports the store’s 7 Day Workflow Plan, Find-Fill-Fix procedures, backroom and receiving-area organization, inventory processes, merchandise presentation, pricing and signage, and truck unloading and delivery staging. The supervisor also follows company policies and procedures and helps ensure equipment is functional and safely maintained.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Train assigned associates in overnight operations, including merchandise stocking procedures and productivity standards.
  • Coach overnight associates, assess work completion, follow up on performance, and implement performance standards and measures.
  • Recommend corrective actions to Store Managers as required.
  • Conduct safety meetings and train overnight associates in safety practices, including rolltainer safety, box-cutter use, proper lifting, baler operation, and pallet jack and straddle lift use.
  • Help maintain a clean, organized, safe, and secure store and shopping environment.
  • Assist in ensuring equipment is functional and maintained to required safety and sanitation standards.
  • Train associates in recovery standards and ensure store standards are modeled.
  • Maintain sanitation standards for overnight stocking associates using the Cleaning Schedule.
  • Ensure execution of the store’s 7 Day Workflow Plan for stocking standards and night-shift Find-Fill-Fix procedures.
  • Ensure the HHT is used to investigate and prevent out-of-stocks and overstocks.
  • Organize backroom operations, including the receiving area.
  • Ensure merchandise presentation follows established practices and plans; use fixtures properly and maintain product pricing and signage.
  • Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes.
  • Prepare and organize sales shelves and staging areas for new deliveries.
  • Direct and assist associates with unloading trucks as needed and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory.
  • Ensure proper rotation of perishable food items.
  • Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
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