About The Position

The Store Shift Supervisor oversees store employees, including during overnight operations, and assists with managing store operations, inventory, and merchandise presentation. The role helps maintain a safe working and shopping environment, protects company assets, and provides support to other managers as requested. The supervisor trains and coaches overnight associates on stocking, recovery, sanitation, and safety procedures; assesses work completion and performance; and recommends corrective actions to Store Managers when needed. The position supports execution of the store’s 7 Day Workflow Plan, backroom and receiving organization, inventory processes, merchandise presentation, pricing, signage, and truck unloading. The supervisor also follows company policies and procedures and helps ensure equipment is maintained safely and appropriately.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.
  • Required local and state food-handling certifications, if applicable.

Responsibilities

  • Train assigned associates in overnight operating procedures, including merchandise stocking and productivity standards.
  • Coach overnight associates, assess completed work, follow up on performance, and implement performance standards and measures.
  • Recommend corrective actions to Store Managers as required.
  • Conduct safety meetings and train associates in safety practices, including rolltainer safety, box-cutter use, lifting techniques, and use of the baler, pallet jacks, and straddle lift.
  • Help maintain a clean, organized, safe, and secure store and ensure equipment is functional and maintained to required safety and sanitation levels.
  • Train associates in recovery standards and model store standards.
  • Train overnight stocking associates on sanitation standards using the Cleaning Schedule.
  • Ensure execution of the store’s 7 Day Workflow Plan for stocking standards and Find-Fill-Fix procedures on the night shift.
  • Use the store’s HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Organize backroom operations, including the receiving area.
  • Ensure merchandise is presented according to established practices and plans, and use fixtures properly for presentation, pricing, and signage.
  • Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes.
  • Prepare and organize sales shelves and staging areas for new deliveries.
  • Direct and assist associates with truck unloading as needed, and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Provide support to other managers as requested.
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