About The Position

The Store Shift Supervisor supervises store employees during overnight operations and assists with the efficient management of store operations, inventory, and merchandise presentation. The role helps maintain a safe working and shopping environment and protect company assets, and provides support to other managers as requested. The supervisor trains, coaches, and evaluates overnight associates on stocking, recovery, sanitation, and safety procedures. The role helps execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures; manages backroom and receiving-area organization; supports truck unloading and merchandise staging; and ensures merchandise, pricing, signage, planograms, and perishable-food rotation meet company standards. The supervisor follows company policies and procedures and helps maintain store equipment and a clean, organized environment.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Knowledge of and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Train assigned associates on overnight operating procedures, including merchandise stocking and productivity standards.
  • Coach overnight associates, assess work completion, follow up on performance, and implement performance standards and measures.
  • Make recommendations to Store Managers regarding corrective actions when required.
  • Conduct safety meetings and train associates on safety practices, including rolltainer safety, box-cutter use, proper lifting, baler use, pallet jacks, and straddle lifts.
  • Help maintain a clean, organized, safe, and secure working and shopping environment.
  • Assist in ensuring equipment is functional and maintained to required safety and sanitation levels.
  • Train assigned associates in recovery standards and model store standards.
  • Ensure sanitation standards and training for the overnight stocking team using the Cleaning Schedule.
  • Ensure execution of the store’s 7 Day Workflow Plan for stocking standards and night-shift Find-Fill-Fix procedures.
  • Use the store’s HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Organize backroom operations, including the receiving area.
  • Ensure merchandise is presented according to established practices and plans, using fixtures properly and maintaining product pricing and signage.
  • Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertisement signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes.
  • Prepare and organize sales shelves and staging areas for new deliveries.
  • Direct and assist associates with truck unloading as needed and direct new merchandise according to plan.
  • Use storeroom square footage efficiently to stock reserve inventory.
  • Ensure proper rotation of perishable food items.
  • Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Provide support to other managers as requested.
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