About The Position

Under general supervision, the Store Non Food Manager manages the Non-Food Department and, when designated as manager on duty, the total store. The role supports effective inventory management, attractive and profitable merchandise presentation, quality customer service, and a safe working environment, while protecting company assets and supporting other managers as requested. When serving as manager on duty, the manager may authorize refunds and overrides, count registers, ensure bank deposits, and help maintain the store’s financial integrity through cash accountability, key control, and company security and cash-control procedures. The manager may run the store in the Store Manager’s and Assistant Manager’s absence and help train employees. The role leads and supports Non-Food associates in stocking, presentation, recovery, sanitation, and workflow standards. It helps manage scheduling coverage, assess work completion, address performance, record and analyze markdowns, organize receiving and staging areas, and ensure merchandise is handled and presented according to established plans. The manager also supports pricing and signage execution, planogram work, tote inventory management, inventory accuracy, truck unloading, reserve inventory organization, and the proper rotation of perishable food items. The manager helps address customer needs, maintain a clean and safe store, conduct safety meetings, and ensure equipment is functional and maintained to required safety and sanitation standards. The position requires compliance with company policies and procedures.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Attain required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Manage the Non-Food Department and manage the total store when designated as manager on duty.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank when assigned.
  • Support store financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Assist with employee training, including Non-Food stocking, presentation, recovery, and sanitation standards.
  • Assist with scheduling coverage, assess work completion, and follow up with associates regarding performance.
  • Record Non-Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Help execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Use the HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Assist with organizing the receiving area and preparing and organizing sales shelves and staging areas for new deliveries.
  • Help ensure merchandise is presented according to established practices and plans, using fixtures, pricing, and signage properly.
  • Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
  • Assist with tote inventory management, minimizing damages and markdowns, accurate scanning and paperwork, and inventory-control procedures.
  • Maintain daily contact with customers to understand merchandise expectations and address customer needs and requests efficiently and promptly.
  • Take a lead role in receiving and handling new merchandise; direct and assist associates with unloading trucks and direct merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow prescribed cash-handling procedures.
  • Assist with safety meetings and maintain a clean, organized, safe, and secure working and shopping environment.
  • Help ensure equipment is functional and maintained to required safety and sanitation levels.
  • Follow company policies and procedures.
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