About The Position

The Store Shift Supervisor oversees store employees during overnight operations and assists with efficient store management, inventory, and merchandise presentation. The role supports a safe working environment and protection of company assets, and provides support to other managers as requested. The supervisor trains and coaches overnight associates on stocking, recovery, sanitation, safety, and company standards; assesses work completion and performance; and recommends corrective actions to Store Managers as needed. The role helps maintain a clean, organized, safe, and secure store, ensures equipment is maintained to safety and sanitation standards, and supports execution of the store’s 7 Day Workflow Plan and Find-Fill-Fix procedures. Responsibilities also include organizing backroom and receiving operations; ensuring merchandise presentation, planogram execution, pricing integrity, signage, and inventory processes; preparing shelves and staging areas for deliveries; directing unloading and merchandise placement; using handheld technology to investigate out-of-stocks and overstocks; efficiently managing reserve inventory; and rotating perishable food items. The supervisor follows company policies and procedures.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Willingness and ability to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Train assigned associates on overnight operations, stocking procedures, productivity standards, recovery standards, sanitation, and safety practices.
  • Coach overnight associates, assess work completion, follow up on performance, and implement performance standards and measures.
  • Recommend corrective actions to Store Managers when required.
  • Conduct safety meetings and ensure associates are trained in safe practices, including rolltainer use, box cutters, lifting, balers, pallet jacks, and straddle lifts.
  • Help maintain a clean, organized, safe, and secure store and ensure equipment is functional and maintained to required safety and sanitation levels.
  • Ensure execution of the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures for the night shift.
  • Use the store’s HHT as an investigative device to prevent out-of-stocks and overstocks.
  • Organize backroom and receiving operations.
  • Ensure merchandise is presented according to established practices and plans, and use fixtures properly for presentation, pricing, and signage.
  • Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes.
  • Ensure sales shelf preparation and organize staging areas for new deliveries.
  • Direct and assist associates with unloading trucks as needed and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
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