About The Position

The Store Shift Supervisor oversees store employees, including during overnight operations, and assists with the efficient management of store operations, inventory, and merchandise presentation. The role helps maintain a safe working and shopping environment and protect company assets, and provides support to other managers as requested. The supervisor trains, coaches, and evaluates overnight associates; supports stocking, recovery, sanitation, and safety standards; and helps execute the store’s workflow plan. The position also oversees backroom and receiving organization, merchandise presentation and pricing, inventory processes, truck unloading, and proper rotation of perishable items. The supervisor follows company policies and procedures.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Train overnight associates in operating procedures, merchandise stocking, and company productivity standards.
  • Coach associates, assess completed work, follow up on performance, implement performance standards, and recommend corrective actions to Store Managers.
  • Conduct safety meetings and train associates in safety practices, including rolltainer safety, box-cutter use, proper lifting, baler use, pallet jacks, and straddle lifts.
  • Help maintain a clean, organized, safe, and secure store, and ensure equipment is functional and maintained to safety and sanitation standards.
  • Train associates in recovery standards and ensure the overnight team follows sanitation standards and the Cleaning Schedule.
  • Ensure execution of the store’s 7 Day Workflow Plan for stocking standards and Find-Fill-Fix procedures.
  • Use the store’s HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Organize backroom operations, including the receiving area, and ensure merchandise is presented according to established practices and plans.
  • Use merchandise fixtures properly and ensure planogram execution, pricing integrity, price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing are completed.
  • Assist with Tote Inventory Management processes.
  • Prepare and organize sales shelves and staging areas for new deliveries.
  • Direct and assist associates with unloading trucks as needed, and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
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