STORE ASSISTANT MGR - DG MKT - 21 and older only - COLLINSVILLE VA

Dollar General•Collinsville, VA

4d•Onsite

About The Position

Under the supervision of the Store Manager, the Store Assistant Manager manages Non Perishable Food and General Merchandise operations. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling rules and regulations. The position also provides support to other managers as requested. The Store Assistant Manager helps select, hire, assign, train, schedule, and assess associates and department managers; supports performance standards and recommends corrective actions, pay increases, and promotions. The role works with the Store Manager on the store’s 7 Day Workflow Plan, inventory and stocking practices, merchandise presentation, pricing and signage, operating results, expense control, shrink improvement, security, cash controls, and customer service. It also maintains relationships with vendors and suppliers and supports timely delivery, quality merchandise, proper displays, and accurate billing. The role requires a high school diploma or equivalent and at least three years of retail store experience, including one to two years as a Department Head, Assistant Manager, or in a similar position in a retail grocery store or equivalent operation. Post-secondary business school training is preferred. The job involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting; occasional ladder use; and regular driving or providing transportation for bank deposits and occasional meetings or visits to other stores.

Requirements

High school diploma or equivalent.
Minimum of three years of retail store experience.
At least one to two years as a Department Head, Assistant Manager, or in a similar position in a retail grocery store or equivalent operation.
Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash register functions to generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with legal and company requirements.
Knowledge of local and state food-handling certifications and requirements, and ability to obtain required local and state food-handling management certifications.
Basic knowledge of personal and network computer systems for communication with the corporate office, creating merchandise signage, and obtaining and emailing data and information.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively verbally and in writing to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Ability to develop and maintain organization and attend to detail.
Ability to solve problems and handle a variety of situations relating to store operations and business relationships.
Frequent walking and standing; frequent bending, stooping, and kneeling.
Frequent handling of merchandise and equipment, including a hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Occasional climbing using a ladder.
Regularly drive or provide own transportation for bank deposits, with occasional travel to management meetings and other Dollar General stores.

Nice To Haves

Post-secondary business school training.
Experience in a retail grocery store or equivalent operation with preferred sales volume of over $250,000 per week, or current DG Market Department Manager experience with similar experience.

Responsibilities

Interview and effectively recommend the selection, hiring, and assignment of Food and Non-Food Managers, Receiving/Pricing Lead Clerk, Lead associates, and Sales Associates.
Train department managers on stock levels, merchandise ordering, truck unloading, stocking shelves, and customer service.
Train employees on the proper use and care of lifting and cleaning equipment.
Train assigned associates in safe food handling compliant with applicable rules and regulations.
Work with the Store Manager to ensure adequate scheduling coverage.
Assess work completion and follow up with associates regarding performance; implement performance standards and measures.
Recommend corrective actions, other store assignments for associate development, pay increases, and promotions to the Store Manager.
Maintain close relations with vendor and supplier representatives, including regular contact with drop-ship suppliers regarding delivery, merchandise quality, displays, and billing.
Work with the Store Manager to execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
Ensure the store’s HHT is used to investigate and prevent out-of-stocks and overstocks.
Keep the receiving area organized.
Work with the Store Manager to ensure merchandise presentation follows established practices and plans, including proper fixture use, pricing, and signage.
Support planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
Discuss and review operating statements with the Store Manager to identify business trends and opportunities involving sales, profitability, inventory turn, expense control, and shrink.
Maintain product and pricing knowledge for assigned areas; understand current and anticipated demand, price points, and sales-volume relationships.
Maintain compliance with the company Standard Operating Procedures manual, policies, work processes, and the Store Manager’s direction.
For assigned areas, meet or exceed in-stock targets through the 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
Ensure efficient staging, stocking, and storage of merchandise and compliance with Tote Inventory Management processes.
Ensure damaged and overstocked merchandise is appropriately marked down; minimize damages and markdowns; maintain accurate scanning, paperwork, and inventory-control procedures.
Ensure compliance with company security practices and cash-control procedures when supervising operations in the Store Manager’s absence.
Address customer needs and requests efficiently and promptly, maintaining daily contact with customers to understand merchandise expectations and preferences.
Take a lead role in receiving and handling new merchandise.
Maintain adequate scheduling coverage and support other managers as requested.
Make regular trips to make bank deposits and occasional trips to management meetings and other Dollar General stores, using own transportation.