Full-Time Store Merchandising Supervisor

Kohl's•Morristown, TN

About The Position

As a Merchandising Supervisor, you will be an expert in merchandising and lead associates in delivering excellent customer service through sales floor merchandising, pricing, and recovery. You will teach, coach, develop, and supervise associates while consistently executing merchandising processes. You will execute store merchandising standards and visual merchandising direction, maintain a recovered and compelling selling floor, replenish and remerchandise products as needed, and ensure pricing and ticketing activities are completed accurately. You will train and support associates in merchandising standards, product knowledge, tools, and Kohl’s brand standards, and partner with the Operations team on incoming product. All Supervisor roles at Kohl’s also lead with integrity, model and coach customer service, support operational standards and loss prevention, use KPIs to inform business decisions, manage resources and tasks, reinforce company policies and safety standards, and provide direction as a leader on duty. Key holder responsibilities include opening and closing store processes. Other responsibilities may be assigned. The role requires the ability to perform the listed accountabilities and essential functions, complete company training, comply with dress code and safety requirements, perform basic math and reading, write legibly, operate basic computers and store technology, and meet attendance and scheduling requirements. Physical requirements include lifting up to 50 lbs. frequently (and occasionally more than 50 lbs. with a two-person lift), frequent bending and other movements, and standing or walking for at least eight hours per scheduled shift. Pay starts at $18.10.

Requirements

Must be at least 18 years of age.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends, and holidays.
Ability to perform the role’s accountabilities and satisfactorily complete company training programs.
Ability to comply with dress code requirements and company health and safety standards.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet company scheduling requirements.
Ability to lift up to 50 lbs. frequently and occasionally lift over 50 lbs. with a two-person lift.
Ability to frequently climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull.
Ability to stand or walk for the duration of a scheduled shift, at least 8 hours.
Ability to visually verify information and locate and inspect merchandise.

Nice To Haves

Two years of experience in retail or a similar industry.
Experience supervising teams or associates, including coaching to achieve daily performance goals.

Responsibilities

Execute store merchandising standards and visual merchandising direction, adapting presentation to store layout, adjacencies, and needs in partnership with the Merchandising Manager.
Maintain a well-recovered selling floor with products displayed clearly and compellingly.
Maintain appropriate sales-floor product levels through remerchandising and replenishment based on sell-through and seasonal changes.
Coach, teach, and train merchandising associates to execute company direction accurately, efficiently, and to brand standards.
Execute pricing activities, including price changes, sign changes, and ticketing procedures.
Support associate training on merchandising standards, product knowledge, and tools.
Partner with the Operations team to merchandise incoming product efficiently.
Lead with integrity, honesty, and teamwork in an engaged and inclusive culture.
Model, guide, and direct associates; coach a customer-service mindset and help resolve customer issues.
Lead by example in meeting or exceeding individual goals, such as productivity, credit, and loyalty goals.
Support operational standards, shortage mitigation, merchandising presentation, accurate pricing, and proper signing.
Prevent loss by educating associates, monitoring store activity, maintaining product protection standards, enforcing policies, and partnering with Loss Prevention.
Monitor and adjust resources to support customer needs and workload demands when assigned as leader on duty.
Use KPIs to make informed business decisions that drive store results.
Accomplish multiple tasks within established timeframes.
Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
Maintain adherence to company safety policies for associates and customers.
Perform key holder opening and closing processes and provide direction to associates.
Complete other responsibilities as assigned.