Full-Time Store Merchandising Supervisor

Kohl's•Gastonia, NC

1d•Onsite

About The Position

As a Merchandising Supervisor, you will be an expert in merchandising and lead associates to deliver excellent customer service through sales-floor merchandising, pricing, and recovery. You will teach, coach, develop, and supervise associates while consistently executing merchandising processes. The role includes carrying out store merchandising standards, maintaining a well-recovered and appropriately stocked selling floor, training associates, completing pricing activities, and partnering with Operations on incoming product. Supervisors also lead associates, support customer service and operational standards, help prevent loss, use key performance indicators to make business decisions, and may serve as the leader on duty. Key holder responsibilities include opening and closing the store and providing direction to associates. The position requires the ability to perform the listed accountabilities and essential functions, complete company training, comply with dress code and safety requirements, and meet attendance and scheduling requirements. The role requires basic math and reading skills, legible handwriting, basic computer operation, and the ability to use handheld scanners, multiple-frequency devices, and other technology equipment. Physical requirements include lifting up to 50 pounds frequently, standing and walking for the duration of a scheduled shift of at least eight hours, and frequently climbing, squatting, stooping, kneeling, crouching, bending, twisting, reaching, grasping, pushing, and pulling. Starting pay is $18.10.

Requirements

Must be at least 18 years of age.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends, and holidays.
Ability to perform the responsibilities listed in the job description and satisfactorily complete company training programs.
Ability to comply with dress code, safety, attendance, and scheduling requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment as directed.
Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
Ability to stand and walk for the duration of a scheduled shift of at least eight hours.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.

Nice To Haves

Two years of experience in retail or a similar industry.
Experience supervising teams or associates, including coaching to achieve daily performance goals.

Responsibilities

Execute store merchandising standards and product presentation according to visual merchandising direction, adapting to store layout, adjacencies, and needs in partnership with the Merchandising Manager.
Maintain a well-recovered selling floor with clear, easy-to-understand, compelling product displays.
Maintain appropriate sales-floor product levels through remerchandising and replenishment based on sell-through and seasonal changes.
Coach, teach, and train merchandising associates to execute merchandising direction accurately, efficiently, and to brand standards.
Execute in-store pricing activities, including price changes, sign changes, and ticketing procedures.
Support associate training on merchandising standards, product knowledge, and tools in accordance with Kohl’s brand standards.
Partner with the Operations team on merchandising incoming product and ensuring efficient execution.
Lead with integrity and honesty and foster teamwork in an engaged, inclusive culture.
Exercise good judgment and involve appropriate partners as needed.
Model, guide, and provide direction to associates.
Demonstrate and coach a customer-service mindset, anticipate customer needs, and resolve issues satisfactorily.
Lead by example by personally meeting or exceeding individual goals, such as productivity, credit, and loyalty goals.
Support operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and proper signing.
Help prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, enforcing company policies, and partnering with Loss Prevention.
Monitor and adjust resources as dictated by business needs when assigned as leader on duty.
Use key performance indicators to make informed decisions that drive store results.
Accomplish multiple tasks within established timeframes.
Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
Maintain adherence to company safety policies for associates and customers.
Perform key holder opening and closing processes and provide direction to associates.
Complete other responsibilities as assigned.