Full-Time Store Merchandising Supervisor

Kohl's•Grand Junction, CO

About The Position

As Merchandising Supervisor, you are the merchandising expert who leads associates in delivering excellent customer service through sales-floor merchandising, pricing, and recovery. You teach, coach, develop, and supervise associates while consistently executing merchandising processes. The role includes maintaining product presentation and stock levels, executing pricing activities, training associates, and partnering with Operations on incoming product. All Kohl’s Supervisor roles also lead with integrity, foster teamwork in an engaged and inclusive culture, guide associates, model customer service, and support operational standards and loss prevention. Supervisors use key performance indicators to make informed business decisions, adjust resources to meet customer and workload needs when assigned as leader on duty, and reinforce company policies, safety requirements, and standards. Key-holder responsibilities include opening and closing the store and providing direction to associates.

Requirements

  • Must be at least 18 years of age.
  • Strong verbal and written communication and interpersonal skills.
  • Flexible availability, including days, nights, weekends, and holidays.
  • Ability to perform the role’s listed accountabilities and satisfactorily complete company training programs.
  • Ability to comply with dress-code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet company scheduling requirements.
  • Ability to perform the stated physical requirements and comply with health and safety standards.

Nice To Haves

  • Two years of experience in retail or a similar industry.
  • Experience supervising teams or associates, including coaching them to achieve daily performance goals.

Responsibilities

  • Execute store merchandising standards and visual merchandising direction, adapting product presentation to the store’s layout, adjacencies, and needs in partnership with the Merchandising Manager.
  • Maintain a recovered selling floor with product displayed clearly and compellingly.
  • Maintain appropriate sales-floor product levels through remerchandising and replenishment based on sell-through and seasonal changes.
  • Coach, teach, and train merchandising associates to execute company merchandising direction accurately, efficiently, and to brand standards.
  • Execute price changes, sign changes, and ticketing procedures accurately and efficiently.
  • Support associate training on merchandising standards, product knowledge, and tools in accordance with Kohl’s brand standards.
  • Partner with the Operations team to merchandise incoming product efficiently.
  • Lead with integrity and honesty, foster teamwork, exercise good judgment, and model, guide, and direct associates.
  • Demonstrate and coach customer service, anticipate customer needs, and resolve customer issues satisfactorily.
  • Lead by example by meeting or exceeding individual goals, such as productivity, credit, and loyalty goals.
  • Support operational standards, shortage mitigation, accurate pricing, proper signing, and merchandising presentation.
  • Prevent loss by educating associates, monitoring store activity, maintaining product protection standards, enforcing company policies, and partnering with Loss Prevention.
  • When assigned as leader on duty, monitor and adjust resources to support customer needs and workload demands.
  • Use key performance indicators to make informed business decisions that drive store results.
  • Accomplish multiple tasks within established timeframes.
  • Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for associates and customers.
  • Perform key-holder opening and closing processes and provide direction to associates.
  • Perform other responsibilities as assigned.

Benefits

  • Paid time off (PTO)
  • Vacation Buy Program
  • Parental leave
  • Medical, dental, and vision coverage
  • Short- and long-term disability programs
  • Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
  • 401(k)
  • Flexible Spending Accounts
  • Associate discount programs with Kohl’s partners
  • Life insurance, including coverage options for family or pets
  • Other protection programs
  • Legal assistance
  • Adoption assistance
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