Full-Time Store Merchandising Supervisor

Kohl's•Lancaster, CA

About The Position

As a Merchandising Supervisor, you will provide merchandising expertise and lead associates in delivering excellent customer service through sales-floor merchandising, pricing, and recovery. You will teach, coach, develop, and supervise associates while consistently executing merchandising processes. The position also includes key-holder responsibilities, including opening and closing store processes and directing associates.

Requirements

Must be at least 18 years of age.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends, and holidays.
Ability to perform the accountabilities listed in the What You’ll Do section and satisfactorily complete company training programs.
Ability to comply with dress-code requirements.
Basic math and reading skills, legible handwriting, and basic computer-operation skills.
Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet company scheduling requirements.
Ability to lift up to 50 pounds frequently and occasionally lift over 50 pounds with a two-person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
Ability to stand and walk for the duration of a scheduled shift of at least 8 hours.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.

Nice To Haves

Two years of experience in retail or a similar industry.
Experience supervising teams or associates, including coaching to achieve daily performance goals.

Responsibilities

Execute store merchandising standards in line with visual merchandising direction, making decisions and adapting direction to the store layout, adjacencies, and needs in partnership with the Merchandising Manager.
Maintain a recovered selling floor with product displayed clearly and compellingly for customers.
Maintain appropriate sales-floor product levels by remerchandising and replenishing based on sell-through and seasonal changes.
Coach, teach, and train merchandising associates to execute company merchandising direction accurately, efficiently, and to brand standards.
Execute pricing activities, including price changes, sign changes, and ticketing procedures.
Support associate training on merchandising standards, product knowledge, and tools in accordance with Kohl’s brand standards.
Partner with the Operations team on merchandising incoming product and ensuring efficient execution.
Lead with integrity and honesty, foster teamwork and an engaged, inclusive culture, and exercise sound judgment while involving appropriate partners.
Model, guide, and direct associates; demonstrate and coach a customer-service mindset, anticipate customer needs, and resolve issues satisfactorily.
Lead by example by meeting or exceeding individual goals, such as productivity, credit, and loyalty goals.
Support operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and proper signing.
Help prevent loss by educating associates, monitoring store activity, maintaining product-protection standards, ensuring policy compliance, and partnering with Loss Prevention.
When assigned as leader on duty, monitor and adjust resources based on customer needs and workload demands.
Use key performance indicators to make informed business decisions that drive store results and complete multiple tasks within established timeframes.
Train, monitor, and reinforce company policies, procedures, standards, and guidelines; maintain adherence to safety policies.
Perform key-holder opening and closing processes and provide direction to associates.
Complete other responsibilities as assigned.