Full-Time Store Merchandising Supervisor

Kohl's•Bloomington, MN

20h

About The Position

As Merchandising Supervisor, you are the merchandising expert and lead associates in delivering excellent customer service through sales-floor merchandising, pricing, and recovery. You teach, coach, develop, and supervise associates while consistently executing merchandising processes. The role includes executing store merchandising standards and visual direction, maintaining a well-recovered selling floor and appropriate product levels, training associates, completing pricing activities, and partnering with Operations on incoming product. Supervisors also lead by example, support customer service and operational standards, help prevent loss, use key performance indicators to inform decisions, and may serve as leader on duty. Key-holder duties include opening and closing the store and providing direction to associates.

Requirements

Must be at least 18 years of age.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends, and holidays.
Ability to perform the role’s accountabilities and satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer-operation skills.
Ability to operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet company scheduling requirements.
Must be able to lift up to 50 pounds frequently and occasionally lift over 50 pounds with a two-person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.

Nice To Haves

Two years of experience in retail or a similar industry.
Experience supervising teams or associates, including coaching them to achieve daily performance goals.

Responsibilities

Execute store merchandising standards and visual merchandising direction, making adaptations based on store layout, adjacencies, and needs in partnership with the Merchandising Manager.
Maintain a well-recovered selling floor with product displayed clearly and compellingly.
Maintain appropriate sales-floor product levels through remerchandising and replenishment based on sell-through and seasonal changes.
Coach, teach, and train merchandising associates to execute company merchandising direction accurately, efficiently, and to brand standards.
Execute price changes, sign changes, and ticketing procedures accurately and efficiently.
Support associate training on merchandising standards, product knowledge, and tools in accordance with Kohl’s brand standards.
Partner with the Operations team on merchandising incoming product.
Lead with integrity and honesty, fostering teamwork and an engaged, inclusive culture.
Model, guide, and provide direction to associates; coach a customer-service mindset and help resolve customer issues.
Lead by example in meeting or exceeding individual goals, including productivity, credit, and loyalty goals.
Support operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and proper signing.
Help prevent loss by educating associates, monitoring store activity, maintaining product protection standards, following company policies, and partnering with Loss Prevention.
When assigned as leader on duty, monitor and adjust resources to support customer needs and workload demands.
Use key performance indicators to make informed decisions that drive store results and accomplish multiple tasks within established timeframes.
Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
Maintain adherence to company safety policies for associates and customers.
Perform key-holder opening and closing processes and provide direction to associates.
Complete other responsibilities as assigned.

Benefits

Paid time off (PTO)
Vacation Buy Program
Parental leave
Medical benefits
Dental insurance
Vision insurance
Short- and long-term disability programs
Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
401(k)
Flexible Spending Accounts
Associate discount programs with Kohl’s partners
Life insurance
Pet insurance
Other protection programs
Legal assistance
Adoption assistance