About The Position

As Merchandising Supervisor, you will be the expert in merchandising and lead associates to deliver excellent customer service through sales-floor merchandising, pricing, and recovery. You will teach, coach, develop, and supervise associates while consistently executing merchandising processes. The role also includes key-holder responsibilities, including opening and closing the store and providing direction to associates.

Requirements

  • Must be at least 18 years of age.
  • Strong verbal and written communication and interpersonal skills.
  • Flexible availability, including days, nights, weekends, and holidays.
  • Ability to perform the accountabilities listed in the job description and satisfactorily complete company training programs.
  • Ability to comply with dress-code requirements and maintain prompt, regular attendance while meeting company scheduling requirements.
  • Basic math and reading skills, legible handwriting, and basic computer-operation skills.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Nice To Haves

  • Two years of experience in retail or a similar industry.
  • Experience supervising teams or associates, including coaching them to achieve daily performance goals.

Responsibilities

  • Execute store merchandising standards and visual merchandising direction, adapting product presentation to the store layout, adjacencies, and needs in partnership with the Merchandising Manager.
  • Maintain a well-recovered selling floor with product displayed clearly and compellingly for customers.
  • Maintain appropriate sales-floor product levels through remerchandising and replenishment based on sell-through and seasonal changes.
  • Coach, teach, and train merchandising associates to execute company merchandising direction accurately, efficiently, and to brand standards.
  • Execute pricing activities, including price changes, sign changes, and ticketing procedures.
  • Support associate training on merchandising standards, product knowledge, and tools in accordance with Kohl’s brand standards.
  • Partner with the Operations team on merchandising incoming product and ensuring efficient execution.
  • Lead with integrity and honesty and foster teamwork in an engaged, inclusive culture.
  • Exercise good judgment and involve appropriate partners as needed.
  • Model, guide, and provide direction to associates.
  • Demonstrate and coach a customer-service mindset, including anticipating customer needs and resolving issues satisfactorily.
  • Lead by example by personally meeting or exceeding individual goals, such as productivity, credit, and loyalty goals.
  • Support operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and proper signing.
  • Prevent loss by educating associates, monitoring daily store activity, maintaining product-protection standards, ensuring company policies are followed, and partnering with Loss Prevention.
  • Monitor and adjust resources to support customer needs and workload demands when assigned as leader on duty.
  • Use key performance indicators (KPIs) to make informed decisions that drive store results.
  • Accomplish multiple tasks within established timeframes.
  • Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for associates and customers.
  • Perform key-holder duties, including opening and closing store processes and directing associates.
  • Complete other responsibilities as assigned.
  • Complete company training programs and comply with dress-code, attendance, scheduling, and safety requirements.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service