Full-Time Store Merchandising Supervisor

Kohl's•Apple Valley, CA

About The Position

As a Merchandising Supervisor, you are the merchandising expert who leads associates in delivering excellent customer service through sales floor merchandising, pricing, and recovery. You teach, coach, develop, and supervise associates while consistently executing merchandising processes. The position supports strong operational standards, customer service, loss prevention, and overall store results. Key holder duties include opening and closing the store and providing direction to associates. The role requires flexible availability, including days, nights, weekends, and holidays.

Requirements

  • Must be at least 18 years of age.
  • Strong verbal and written communication and interpersonal skills.
  • Flexible availability, including days, nights, weekends, and holidays.
  • Ability to perform the role’s accountabilities and satisfactorily complete company training programs.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet company scheduling requirements.
  • Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Nice To Haves

  • Two years of experience in retail or a similar industry.
  • Experience supervising teams or associates, including coaching them to achieve daily performance goals.

Responsibilities

  • Execute store merchandising standards and visual merchandising direction, adapting product presentation to the store layout, adjacencies, and needs in partnership with the Merchandising Manager.
  • Maintain a recovered selling floor with clear, understandable, and compelling product displays.
  • Maintain appropriate sales-floor product levels through remerchandising and replenishment based on sell-through and seasonal changes.
  • Coach, teach, and train merchandising associates to execute company merchandising direction accurately, efficiently, and to brand standards.
  • Execute price changes, sign changes, and ticketing procedures accurately and efficiently.
  • Support associate training on merchandising standards, product knowledge, and tools in accordance with Kohl’s brand standards.
  • Partner with the Operations team to merchandise incoming product efficiently.
  • Lead with integrity and honesty, fostering teamwork in an engaged and inclusive culture.
  • Exercise good judgment and involve appropriate partners as needed.
  • Model, guide, and provide direction to associates.
  • Demonstrate and coach a customer-service mindset, anticipate customer needs, and resolve issues satisfactorily.
  • Lead by example by meeting or exceeding individual goals, such as productivity, credit, and loyalty goals.
  • Support operational standards, shortage mitigation, merchandising presentation, accurate pricing, and proper signing.
  • Prevent loss by educating associates, monitoring store activity, maintaining product protection standards, enforcing company policies, and partnering with Loss Prevention.
  • As leader on duty, monitor and adjust resources to support customer needs and workload demands.
  • Use key performance indicators to make informed business decisions that drive store results.
  • Accomplish multiple tasks within established timeframes.
  • Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for associates and customers.
  • Perform key holder duties, including opening and closing store processes and providing direction to associates.
  • Perform other responsibilities as assigned.
  • Complete company training programs and comply with dress code and attendance requirements.
  • Operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Perform basic math and reading tasks, maintain legible handwriting, and use basic computer functions.

Benefits

  • Paid time off (PTO)
  • Vacation Buy Program
  • Parental leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability programs
  • Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
  • 401(k)
  • Flexible Spending Accounts
  • Associate discount programs with Kohl’s partners
  • Life insurance, including coverage options for family or pets
  • Legal assistance
  • Adoption assistance
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