Full-Time Store Merchandising Supervisor

Kohl's•Fort Smith, AR

About The Position

As Merchandising Supervisor, you will lead associates in merchandising, pricing, and sales-floor recovery to deliver excellent customer service. You will teach, coach, develop, and supervise associates while executing merchandising processes and company standards. The role includes making merchandising decisions in partnership with the Merchandising Manager and supporting the Operations team with incoming product. All supervisor roles are responsible for leading with integrity, fostering teamwork, guiding associates, modeling customer service, supporting operational standards, preventing loss, and using key performance indicators to help drive store results. Key holder duties include opening and closing the store and directing associates. Other responsibilities may be assigned. The role requires the ability to complete company training, follow dress code and safety requirements, perform basic math and reading tasks, use computers and store technology, maintain attendance and scheduling requirements, and meet the listed physical requirements. Reasonable accommodations may be made for individuals with disabilities, absent undue hardship.

Requirements

Must be at least 18 years of age.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends, and holidays.
Ability to perform the role's accountabilities and satisfactorily complete company training programs.
Ability to comply with dress code requirements and company health and safety standards.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet company scheduling requirements.
Ability to lift up to 50 pounds frequently and occasionally lift over 50 pounds with a two-person lift.
Ability to frequently climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull.
Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
Ability to visually verify information and locate and inspect merchandise.

Nice To Haves

Two years of experience in retail or a similar industry.
Experience supervising teams or associates, including coaching them to achieve daily performance goals.

Responsibilities

Execute store merchandising standards and visual direction, adapting product presentation to the store layout, adjacencies, and needs in partnership with the Merchandising Manager.
Maintain a recovered selling floor where products are displayed clearly and compellingly.
Maintain appropriate sales-floor product levels through remerchandising and replenishment based on sell-through and seasonal changes.
Coach, teach, and train merchandising associates to execute company direction accurately, efficiently, and to brand standards.
Complete price changes, sign changes, and ticketing procedures accurately and efficiently.
Support associate training on merchandising standards, product knowledge, and tools.
Partner with the Operations team to merchandise incoming product efficiently.
Lead with integrity and foster teamwork in an engaged and inclusive culture.
Model, guide, and direct associates; coach a customer-service mindset and help resolve customer issues.
Meet or exceed individual goals and support operational standards, shortage mitigation, accurate pricing, and proper signing.
Help prevent loss by educating associates, monitoring store activity, maintaining product protection standards, enforcing company policies, and partnering with Loss Prevention.
When assigned as leader on duty, monitor and adjust resources to meet customer needs and workload demands.
Use key performance indicators to make informed decisions that support store results.
Accomplish multiple tasks within established timeframes and reinforce company policies, procedures, standards, and guidelines.
Maintain adherence to company safety policies.
Perform key holder duties, including opening and closing store processes and providing direction to associates.