About The Position

As a Merchandising Supervisor, you are the merchandising expert who leads associates in delivering excellent customer service through sales floor merchandising, pricing, and recovery. You teach, coach, develop, and supervise associates while consistently executing merchandising processes. You execute store merchandising standards and visual direction, adapting product presentation to the store layout, adjacencies, and needs in partnership with the Merchandising Manager. You maintain a well-recovered, compelling selling floor and appropriate product levels through replenishment and remerchandising. You also execute pricing and signing activities and support the training of associates on merchandising standards, product knowledge, and tools. The role partners with Operations on efficient merchandising of incoming product. All Kohl’s Supervisor roles lead with integrity, honesty, and teamwork in an engaged and inclusive culture. Supervisors model and guide associate performance, promote a customer-service mindset, support operational standards and shortage mitigation, and help prevent loss by reinforcing product protection and company policies. When assigned as leader on duty, they monitor and adjust resources to meet customer and workload needs. They use key performance indicators to make informed business decisions, manage multiple tasks within established timeframes, reinforce company standards and safety policies, and perform key-holder opening and closing processes. Other responsibilities may be assigned. The role requires the ability to complete company training, comply with dress code and safety standards, perform basic math and reading tasks, use basic computer and store technology, maintain regular attendance, and meet scheduling requirements. Physical requirements include lifting up to 50 pounds frequently (and occasionally more than 50 pounds with a two-person lift), frequent movement and reaching, and standing or walking for a scheduled shift of at least eight hours. The pay range is $22.25–$34.50. Kohl’s offers benefits that vary according to full-time or part-time status and work hours.

Requirements

  • Must be at least 18 years of age.
  • Strong verbal and written communication and interpersonal skills.
  • Flexible availability, including days, nights, weekends, and holidays.
  • Ability to perform the accountabilities listed in the job description and satisfactorily complete company training programs.
  • Ability to comply with dress code requirements and maintain prompt and regular attendance while meeting company scheduling requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift of at least eight hours.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Nice To Haves

  • Two years of experience in retail or a similar industry.
  • Experience supervising teams or associates, including coaching them to achieve daily performance goals.

Responsibilities

  • Execute store merchandising standards and visual merchandising direction, adapting product presentation to store layout, adjacencies, and needs in partnership with the Merchandising Manager.
  • Maintain a well-recovered selling floor with clear, understandable, and compelling product displays.
  • Maintain appropriate sales-floor product levels through remerchandising and replenishment based on sell-through and seasonal changes.
  • Coach, teach, and train merchandising associates to execute merchandising direction accurately, efficiently, and to brand standards.
  • Execute price changes, sign changes, and ticketing procedures accurately and efficiently.
  • Support associate training on merchandising standards, product knowledge, and tools in accordance with Kohl’s brand standards.
  • Partner with the Operations team to merchandise incoming product efficiently.
  • Lead with integrity and honesty, foster teamwork, model and guide associate performance, and promote an engaged and inclusive culture.
  • Demonstrate and coach a customer-service mindset, anticipate customer needs, and satisfactorily resolve issues.
  • Lead by example by personally meeting or exceeding individual goals, such as productivity, credit, and loyalty goals.
  • Support operational standards, shortage mitigation, merchandising presentation, accurate pricing, and proper signing.
  • Help prevent loss by educating associates, monitoring store activity, maintaining product protection standards, reinforcing company policies, and partnering with Loss Prevention.
  • When assigned as leader on duty, monitor and adjust resources to support customer needs and workload demands.
  • Use key performance indicators to make informed business decisions that drive store results.
  • Accomplish multiple tasks within established timeframes and train, monitor, and reinforce company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for associates and customers.
  • Perform key-holder opening and closing processes and provide direction to associates.
  • Complete company training, comply with dress code and safety standards, use store technology as directed, and meet attendance and scheduling requirements.

Benefits

  • Paid time off (PTO)
  • Vacation Buy Program
  • Parental leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability programs
  • Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
  • 401(k)
  • Flexible Spending Accounts
  • Associate discount programs with Kohl’s partners
  • Life insurance, including options covering family or pets
  • Legal assistance
  • Adoption assistance
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