Store Manager - Famous Footwear

Caleres • Mesa, AZ

8d

About The Position

As a full-time Store Manager at Famous Footwear, you lead a store team in providing an excellent shoe-shopping experience for the whole family. You motivate associates to achieve sales targets and growth goals, and build an in-store culture focused on customer loyalty, service, and operational excellence. Through personal example, training, and development, you help associates improve their selling behaviors and product knowledge while keeping the store’s merchandise presentation current and appealing.

The role includes developing internal talent and succession plans, recruiting and interviewing external candidates, and making staffing decisions that account for associate availability, peak business periods, and seasonal needs. You oversee daily retail operations, including pricing, shipment processing, inventory, and store standards. You use business insights and observations to refine sales strategies, align operational resources, and deliver results. You also foster an inclusive, positive team environment that supports associate engagement, retention, and performance.

Requirements

• High school diploma or GED.
• 1–5 years of retail store management experience; specialty retail experience is preferred.
• Ability to build constructive and effective relationships within store teams.
• Ability to set objectives, organize work, and meet or exceed goals.
• Ability to lead, manage, motivate, and communicate positively with associates at all levels.
• Ability to train, coach, and develop associates.
• Ability to exercise independent judgment and discretion, partnering with the Territory Sales Manager as needed.
• Cognitive skills including problem analysis, decision-making, and financial and quantitative analysis.
• Expertise and proven ability to lead general retail practices and procedures.
• Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
• Basic computer skills.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Specialty retail store management experience.

Responsibilities

• Inspire the team to build customer relationships and deliver operational excellence.
• Assess associates’ strengths and development opportunities, model selling behaviors, and provide coaching.
• Identify and recruit external talent, interview candidates, and develop succession plans for store leadership roles.
• Manage daily store operations, including pricing, shipment processing, inventory, and store standards.
• Make staffing decisions that account for associate availability, peak times, and seasonal demands.
• Use business analysis and store observations to refine sales strategies and achieve performance goals.
• Coordinate operational efforts with available resources and key partnerships.
• Promote an inclusive and respectful team environment and increase engagement, retention, and associate performance.

Benefits

• Monthly performance bonus for meeting goals.
• Career development and learning opportunities.
• Education assistance of up to $7,500 per year for full-time associates.
• 30% associate discount across Caleres retail stores.
• Relaxed dress code and supportive small-team environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, and financial resources.
• Paid time off, health, and retirement benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED