Store Manager - Famous Footwear

Caleres • Orlando, FL

19h

About The Position

As a full-time Store Manager at Famous Footwear, you lead a store team in providing an excellent shoe-shopping experience for the whole family. You motivate and develop associates, help the team meet sales targets and growth goals, and create a customer-focused in-store culture through personal example, training, and coaching. You stay current on product and presentation trends and help the team do the same.

The role covers customer connection, talent discovery and development, day-to-day retail operations, business analysis and sales performance, and building an inclusive and engaging team culture. The Store Manager handles operational areas including pricing, shipment processing, inventory, store standards, and staffing decisions, while using business insights and available resources to improve results.

Requirements

• High school diploma or GED.
• 1–5 years of retail store management experience; specialty retail experience is preferred.
• Ability to build constructive and effective relationships within store teams.
• Ability to set objectives and goals and organize work to meet or exceed them.
• Ability to lead, manage, motivate, and communicate positively with associates at all levels.
• Ability to train, coach, and develop associates.
• Ability to exercise independent judgment and discretion, partnering with the Territory Sales Manager as needed.
• Cognitive skills including problem analysis, decision-making, and financial and quantitative analysis.
• Expertise and proven ability to lead general retail practices and procedures.
• Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
• Basic computer skills.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Specialty retail store management experience.

Responsibilities

• Foster a culture focused on customer relationships, operational excellence, and reliable service delivery.
• Assess associates’ strengths and development opportunities, model effective selling behaviors, and coach associates to improve customer connection.
• Seek and network with external talent, interview and hire customer-focused candidates, and develop succession plans for store leadership roles.
• Oversee daily store operations, including pricing, shipment processing, inventory, and maintaining store standards.
• Make staffing decisions that account for associate availability, peak periods, and seasonal business needs.
• Use business analysis and observations to refine sales strategies, achieve goals, and contribute to overall company performance.
• Coordinate operational efforts with available resources and key partnerships.
• Create an inclusive and respectful team environment, maintain a positive example, and promote engagement to support associate retention and performance.
• Stay current on product and presentation trends and educate the team about them.

Benefits

• Monthly performance bonus for meeting goals.
• Education assistance of up to $7,500 per year for full-time associates, along with career development and learning opportunities.
• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Relaxed dress code and a supportive small-team environment.
• Daily access to earned pay through Dayforce Wallet without fees.
• Employee Assistance Programs, including emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health, and retirement benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED