Store Manager - Famous Footwear

Caleres • Las Cruces, NM

8d

About The Position

As a full-time Store Manager at Famous Footwear, you lead a store team to deliver an excellent shoe-shopping experience for the whole family and meet or exceed talent, culture, operational, and sales goals. You motivate and develop associates through personal example, training, and coaching, while building customer loyalty and keeping the team informed about product and trends.

You guide customer relationships and store operations, recruit and develop talent, make staffing decisions, and use business insights to improve results. You also foster an inclusive, positive team culture that supports engagement, retention, and strong performance. The role requires working a flexible schedule based on business needs, including holidays, nights, weekends, and extended hours, and meeting the stated physical requirements.

Requirements

• High school diploma or GED.
• 1–5 years of retail store management experience; specialty retail experience preferred.
• Ability to build constructive and effective relationships within store teams.
• Ability to set objectives and goals and organize work to meet or exceed them.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates.
• Ability to exercise independent judgment and discretion, partnering with the Territory Sales Manager as needed.
• Cognitive skills including problem analysis, decision-making, and financial and quantitative analysis.
• Expertise and proven ability to lead general retail practices and procedures.
• Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
• Basic computer skills.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Specialty retail store management experience.

Responsibilities

• Inspire the team to build customer relationships and deliver operational excellence and strong customer service.
• Assess associates’ strengths and development opportunities, model selling behaviors, and provide coaching and development.
• Recruit and network with external talent, interview candidates, hire associates, and develop succession plans for store leadership roles.
• Manage day-to-day store operations, including pricing, shipment processing, inventory, and store standards.
• Make staffing decisions that account for associate availability, peak periods, and seasonal demands.
• Take ownership of sales and performance goals and use business analysis and observations to refine strategies and improve results.
• Coordinate operational efforts with available resources and key partnerships.
• Create an inclusive and respectful team environment, maintain a positive example, and promote engagement to improve retention and performance.
• Stay up to date on product and trends and educate the team about them.

Benefits

• Monthly performance bonus.
• Career development and learning opportunities.
• Education assistance of up to $7,500 per year for full-time associates.
• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Relaxed dress code and supportive small-team environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Employee assistance programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health benefits, and retirement benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED