Store Manager - Famous Footwear

Caleres•Gresham, OR

16h

About The Position

The Store Manager leads a store team to deliver an excellent shoe-shopping experience for the whole family while meeting and exceeding talent, culture, operational, sales, and growth goals. The role develops and motivates associates through personal example, training, and coaching, and cultivates customer loyalty through attentive service and effective selling. The Store Manager maintains enthusiasm for footwear, trends, and store presentation, and teaches the team to uphold those standards. The manager leads customer connection and talent development, recruits and hires external talent, and builds succession plans for store leadership roles. They oversee daily retail operations, including pricing, shipment processing, inventory, store standards, and staffing decisions that account for associate availability, peak periods, and seasonal needs. The role uses business analysis and observations to set and refine sales strategies, aligns operational work with available resources and partnerships, and creates an inclusive, positive team culture that supports engagement, retention, and performance.

Requirements

High school diploma or GED.
1–5 years of retail store management experience; specialty retail experience preferred.
Ability to build constructive and effective relationships within store teams.
Ability to set objectives and goals and organize work to meet and exceed them.
Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
Ability to train, coach, and develop associates.
Ability to exercise independent judgment and discretion, partnering with the Territory Sales Manager as needed.
Problem analysis, decision-making, financial analysis, and quantitative analysis skills.
Expertise and proven ability in general retail practices and procedures.
Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
Basic computer skills.
Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

Specialty retail store management experience.

Responsibilities

Inspire the team to build customer relationships and deliver operational excellence and strong customer service.
Assess associates’ strengths and development opportunities; model selling behaviors and coach associates to improve performance.
Seek and network with external talent, interview and hire candidates, and develop succession plans for store leadership roles.
Manage daily store operations, including pricing, shipment processing, inventory, and store standards.
Make staffing decisions that account for associate availability, peak times, and seasonal demands.
Take ownership of sales goals and use business analysis and observations to refine strategies and improve results.
Coordinate operational efforts with available resources and key partnerships.
Promote a diverse, inclusive, positive team environment and find ways to increase engagement, retention, and associate performance.

Benefits

Monthly performance bonus for meeting goals.
Education assistance of up to $7,500 per year for full-time associates.
Career development and learning opportunities, including opportunities to grow into corporate office roles.
30% associate discount across Caleres retail stores: Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
Relaxed dress code.
Daily access to earned pay through Dayforce Wallet, without fees.
Employee assistance programs with 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and more.
PTO, health, and retirement benefits.

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