Store Manager - Famous Footwear

Famous Footwear•Phoenix, AZ

About The Position

As a full-time Store Manager at Famous Footwear, you lead a store team to deliver an excellent shoe-store experience for families and achieve sales and growth goals. You model, train, and coach customer-focused selling behaviors, develop associates, and foster a positive, inclusive in-store culture. You also maintain enthusiasm for the products and store presentation, stay current on trends, and help your team do the same. The role oversees talent discovery and development, day-to-day retail operations, staffing, and business results. You use business analysis and observations to refine sales strategies, manage operational resources and partnerships, and keep products easy to shop. You may partner with the Territory Sales Manager as needed. The schedule must be flexible to meet business needs, including holidays, nights, weekends, and extended hours.

Requirements

High school diploma or GED.
1–5 years of retail store management experience; specialty retail experience preferred.
Ability to build constructive and effective relationships within store teams.
Ability to set objectives and goals and organize work to meet or exceed them.
Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
Ability to train, coach, and develop associates.
Ability to exercise independent judgment and discretion.
Cognitive skills including problem analysis, decision-making, and financial and quantitative analysis.
Expertise and proven ability to lead general retail practices and procedures.
Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
Basic computer skills.
Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

Specialty retail store management experience.

Responsibilities

Inspire customer connections by modeling selling behaviors, building customer relationships, and promoting operational excellence.
Assess associate strengths and development opportunities, and train, coach, motivate, and develop team members.
Network with external candidates, interview and hire talent, and develop succession plans for store leadership roles.
Manage day-to-day store operations, including pricing, shipment processing, inventory, and store standards.
Make staffing decisions that account for associate availability, peak times, and seasonal demands.
Take ownership of sales and performance goals, use business insights to refine strategies, and align operational efforts with available resources and partnerships.
Foster a diverse, inclusive, positive, and engaging team culture that supports associate retention and performance.

Benefits

Monthly performance bonus.
Education assistance of up to $7,500 per year for full-time associates.
Career development and learning opportunities, including opportunities to grow into corporate office roles.
30% associate discount across Caleres retail stores.
Relaxed dress code.
Daily access to earned pay through Dayforce Wallet, without fees.
Employee assistance programs with 24/7 emotional support, work-life solutions, legal guidance, financial resources, and other support.
PTO.
Health benefits.
Retirement benefits.