Store Manager - Famous Footwear

Famous Footwear • LAS CRUCES, NM

8d

About The Position

The Store Manager leads a Famous Footwear store team to provide an excellent shoe-shopping experience for families and achieve sales and growth goals. The role builds a customer-focused culture through personal example, training, coaching, and development, and promotes customer loyalty to the store, its brands, and the company. The Store Manager stays current on product trends and store presentation and helps the team do the same.

The position oversees talent development and recruitment, succession planning, daily retail operations, staffing, and sales performance. It also cultivates an inclusive, positive team environment that supports associate engagement, retention, and performance.

Requirements

• High school diploma or GED.
• 1–5 years of retail store management experience; specialty retail experience preferred.
• Ability to build constructive and effective relationships within store teams.
• Ability to set objectives and goals and organize work to meet and exceed them.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates.
• Ability to exercise independent judgment and discretion, partnering with the Territory Sales Manager as needed.
• Problem analysis, decision-making, financial analysis, and quantitative analysis skills.
• Expertise and proven ability in general retail practices and procedures.
• Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
• Basic computer skills.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Specialty retail store management experience.

Responsibilities

• Foster a culture centered on customer relationships, operational excellence, and reliable execution.
• Assess associates’ strengths and development opportunities, model effective selling behaviors, and coach and develop talent.
• Recruit and interview external candidates, hire for strong customer service and sales skills, and build succession plans for store leadership roles.
• Oversee day-to-day store operations, including pricing, shipment processing, inventory, and store standards.
• Make staffing decisions based on associate availability, peak business periods, and seasonal demands.
• Own sales and performance goals, use business analysis and observations to refine strategies, and coordinate operational resources and partnerships.
• Create an inclusive and respectful team environment, model a positive and proactive mindset, and promote team engagement.

Benefits

• Monthly performance bonus for meeting goals.
• Career development and learning opportunities.
• Education assistance of up to $7,500 per year for full-time associates.
• 30% associate discount across Caleres retail stores.
• Relaxed dress code and a supportive small-team environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Employee assistance programs offering emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health, and retirement benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED