Store Manager - Famous Footwear
About The Position
As a full-time Store Manager at Famous Footwear, you lead a store team in providing an excellent shoe-shopping experience for the whole family. You motivate the team to achieve sales targets and growth goals, and build an in-store culture that encourages customer loyalty through personal example, training, and development. You stay current on footwear trends and store presentation and help your team do the same. The role combines customer connection, talent development, retail operations, business analysis, and team culture. You coach associates to improve selling behaviors, recruit and develop talent, manage daily store operations and staffing, and use business insights to support sales and operational results. You foster an inclusive and positive team environment that supports engagement, retention, and performance.
Requirements
- High school diploma or GED.
- 1–5 years of retail store management experience; specialty retail experience preferred.
- Ability to build constructive and effective relationships within store teams.
- Ability to set objectives and goals and organize work to meet or exceed them.
- Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
- Ability to train, coach, and develop associates.
- Ability to exercise independent judgment and discretion, partnering with the Territory Sales Manager as needed.
- Problem analysis, decision-making, financial, and quantitative analysis skills.
- Expertise and proven ability to lead general retail practices and procedures.
- Basic computer skills.
- Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
- Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
- Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
- Ability to remain mobile on the sales floor for extended periods.
Nice To Haves
- Specialty retail store management experience.
Responsibilities
- Build a customer-focused culture centered on strong relationships, operational excellence, and consistently delivering on customer expectations.
- Assess associates’ strengths and development opportunities; motivate, model selling behaviors, and coach associates to improve customer connection.
- Seek and network with external talent, interview and hire people suited to delivering attentive service and strong sales, and develop succession plans for store leadership roles.
- Oversee day-to-day store operations, including pricing, shipment processing, inventory, and store standards.
- Make staffing decisions that account for associate availability, peak times, and seasonal business demands.
- Take ownership of sales and performance goals, use business analysis and observations to refine strategies, and coordinate operational resources and partnerships.
- Create an inclusive and respectful team environment, maintain a positive example when facing challenges, and encourage engagement to improve retention, effort, and performance.
- Stay current on product and presentation trends and educate the team about them.
Benefits
- Monthly performance bonus for meeting goals.
- Career development and learning opportunities.
- Education assistance of up to $7,500 per year for full-time associates.
- 30% associate discount across Caleres retail stores.
- Relaxed dress code and a supportive small-team environment.
- Daily access to earned pay through Dayforce Wallet, without fees.
- Employee assistance programs with emotional support, work-life solutions, legal guidance, financial resources, and more.
- PTO, health, and retirement benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
