(USA) Store Manager - Supercenter

Walmart•Hermitage, TN

5d•Onsite

About The Position

The Store Manager directs all aspects of Supercenter operations, merchandising, and company strategy. The role develops and communicates a strategic vision aligned with company, market, and local plans, and provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, allocating resources, evaluating operations, and identifying improvement opportunities. The Store Manager leads and develops management and hourly associates, including recruiting, hiring, training, mentoring, performance evaluation, recognition, succession planning, and fostering a workplace of belonging. The role addresses workforce and engagement challenges, upholds the Open Door Policy, responds to associate concerns, and ensures consistent and timely issue resolution. The position is accountable for facility compliance, safety, asset protection, quality assurance, and operational standards. It builds relationships with government officials and community stakeholders; represents the company in community outreach and media interactions; and promotes company-sponsored programs and sustainability efforts. The Store Manager also drives sales, profit, and financial performance through budgeting, forecasting, expense management, analysis of business and community trends, and plans to address performance gaps. The role models and promotes customer service, integrity, respect for individuals, collaboration, continuous learning, and operational excellence. It also supports the success of the Academy training environment by meeting store standards, engaging trainees and associates, providing job-shadowing opportunities, and contributing to talent and succession planning across supported markets.

Requirements

Bachelor's degree and 2 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
Successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience as a Store Manager in a low-complexity store, or 1 year of experience as a Store Manager in a medium-complexity store, or 2 years of experience as a Store Manager in a high-volume retail store.
Experience running a fresh or dry grocery area.

Responsibilities

Develop and communicate a strategic vision aligned with company, market, and local plans to guide facility operations, merchandising, and company direction.
Supervise and develop management and hourly associates through recruiting, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, and recognition.
Uphold the Open Door Policy by listening to associate concerns, researching issues, using appropriate resources, and ensuring consistent and timely resolution.
Ensure compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational reviews; identify deficiencies and implement corrective action plans.
Build relationships with federal, state, and local officials and represent the company in community outreach, media interactions, and local engagement.
Champion company-sponsored programs, events, and sustainability efforts with associates, customers, and the local community.
Drive facility financial performance by achieving sales and profit goals, managing expenses, overseeing budgets and forecasts, analyzing economic trends, and correcting performance deficiencies.
Guide associates and managers in customer service practices and resolution of customer needs, complaints, and issues within company guidelines.
Drive sales through effective merchandise presentation, competitive pricing, accurate signing, in-stock and inventory levels, replenishment, and sales forecasting.
Meet Academy Store standards and operating procedures, create an engaging training environment, support trainees through availability and job shadowing, and participate in talent and succession planning across supported markets.
Analyze business objectives and customer needs, develop and implement business strategies, evaluate operational processes and results, and promote continuous improvement and learning.
Develop and implement workforce strategies to attract, retain, and develop skilled associates, including diagnosing capability gaps, mentorship, workforce development, and succession planning.
Cultivate a workplace where associates uphold company integrity and ethics, feel respected and included, and are held accountable to company standards.
Develop internal and external partnerships and networks to advance business goals and community involvement initiatives.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.
Additional compensation may include Regional Pay Zone pay and a Complex Structure differential.
Paid time off and/or protected paid time off usable for vacation, sick leave, holidays, or other purposes.