(USA) Store Manager - Supercenter
About The Position
The Store Manager provides overall direction for a Supercenter by setting and communicating a strategic vision aligned with company, market, and local plans. The role leads facility operations, merchandising, customer service, financial performance, compliance, and the development and engagement of management and hourly associates. The position also represents the company in community outreach and external relationships, and supports the Academy training environment and store standards. The Store Manager drives sales, profit, and productivity by analyzing business and economic trends, planning budgets, controlling expenses, improving processes, maintaining effective merchandise presentation and inventory, and addressing financial or operational deficiencies. The role ensures compliance with company policies, safety and asset-protection controls, and quality standards, while supporting associate concerns through the Open Door Policy. The Store Manager attracts, develops, and retains talent; builds high-performing teams and a culture of belonging, integrity, and accountability; and develops workforce and succession plans. The role also engages community stakeholders, supports community and sustainability initiatives, and models Walmart’s values and customer-focused business practices.
Requirements
- Bachelor’s degree and 2 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
- Successfully complete all job-required trainings and assessments.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Experience as a Store Manager in a low-complexity store, or 1 year of experience as a Store Manager in a medium-complexity store, or 2 years of experience as a Store Manager in a high-volume retail store.
- Experience running a fresh or dry grocery area.
Responsibilities
- Develop and communicate a strategic vision aligned with company, market, and local plans, directing management and associates in facility operations, merchandising, and company direction.
- Supervise, develop, recruit, hire, train, mentor, evaluate, recognize, and retain management and hourly associates; support engagement, succession planning, and workforce development.
- Uphold the Open Door Policy by listening to associate concerns, researching issues, applying company policies, and providing timely and consistent resolutions.
- Ensure compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational requirements; hold associates and managers accountable and implement corrective action plans.
- Lead community outreach and involvement, maintain relationships with community stakeholders and media, represent the company, and champion company-sponsored programs and sustainability efforts.
- Drive facility financial performance by achieving sales and profit goals, controlling expenses, analyzing performance indicators, managing budgets and forecasts, and correcting deficiencies.
- Direct customer service practices and ensure customer needs, complaints, and issues are resolved according to company guidelines and standards.
- Drive sales through effective merchandise presentation, competitive pricing, signing, replenishment, in-stock and inventory levels, and assessment of customer, market, and economic indicators.
- Ensure the success of the Academy training environment and store standards by engaging trainees, providing job-shadowing opportunities, integrating Academy associates into leadership and store activities, and supporting talent planning across supported markets.
- Analyze business objectives and customer needs; develop and implement strategies, plans, and practices; assess costs and forecasts; allocate resources; measure outcomes; and identify improvement opportunities.
- Develop strategies to attract and maintain a skilled, engaged workforce, including diagnosing capability gaps, recruiting and selecting talent, mentoring, and succession planning.
- Cultivate integrity, ethics, compliance, respect, belonging, collaboration, continuous learning, and accountability throughout the facility.
- Develop internal and external partnerships and networks to advance business goals and support community and associate initiatives.
- Apply data insights and analysis to decisions, balance short- and long-term priorities, adapt to customer shopping needs, and support continuous improvement and adoption of new technologies.
Benefits
- Performance-based bonus awards and annual or quarterly performance bonuses.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, and PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U paid education benefit, including tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
