Dunkin' Store Manager
About The Position
The Dunkin’ Store Manager is responsible for all aspects of store operations, including labor management, daily operations, and customer care. The manager hires and trains associates, creates schedules, delegates work, and evaluates employee performance. They also handle paperwork, review weekly sales numbers, order supplies, and perform opening or closing duties. The role includes greeting customers, providing prompt and helpful service, professionally resolving customer complaints, and ensuring employees deliver exceptional customer care. Store Managers also develop and foster a positive work culture in which all team members are valued and respected. The locally owned franchise describes its workplace as a positive, people-focused environment that supports teamwork, leadership development, and advancement opportunities. On-the-job and online training are provided.
Responsibilities
- Oversee all aspects of store operations.
- Hire and train associates.
- Create work schedules and delegate work.
- Evaluate employee performance.
- File paperwork and analyze weekly sales numbers.
- Order supplies and perform opening or closing duties.
- Greet customers and provide prompt, helpful service.
- Handle customer complaints professionally.
- Ensure employees provide exceptional customer care.
- Develop and foster a positive work culture in which team members are valued and respected.
Benefits
- Competitive pay
- Monthly bonus incentives
- Yearly manager recognition incentives
- Convenient and flexible work schedules
- Paid travel
- On-the-job training and online training
- Health insurance
- 401(k) benefits
- Paid sick leave
- Paid vacations
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
