Dunkin' Store Manager

DAUGHTRIDGE GAS & OIL • Roanoke Rapids, NC

7d

About The Position

The Dunkin’ Store Manager is responsible for all aspects of store operations, including labor management, daily operations, and customer care. The manager hires and trains associates, creates work schedules, delegates work, and evaluates employee performance. They oversee operational tasks such as filing paperwork, analyzing weekly sales numbers, ordering supplies, and performing opening or closing duties.

The manager greets customers, ensures prompt and helpful service, and handles customer complaints professionally. They also ensure employees provide exceptional customer care and foster a positive work culture where all team members are valued and respected.

This is a position with a locally owned and operated Dunkin’ franchise of Safari Foods, Inc. The franchisee is the employee’s employer and independently sets its wage and benefit programs.

Responsibilities

• Hire and train associates.
• Create work schedules and delegate work.
• Evaluate employee performance.
• File paperwork and analyze weekly sales numbers.
• Order supplies and perform opening or closing duties.
• Greet customers, provide prompt and helpful service, and handle customer complaints professionally.
• Ensure employees provide exceptional customer care.
• Develop and foster a positive work culture in which team members are valued and respected.

Benefits

• Competitive pay
• Monthly bonus incentives
• Yearly manager recognition incentives
• Convenient and flexible work schedules
• Paid travel
• On-the-job and online training
• Health insurance
• 401(k) benefits
• Paid sick leave
• Paid vacations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed