Store Manager

JCPenney • Steubenville, OH

13d

About The Position

The Store Manager contributes to profitable sales growth by executing the overall store strategy. This includes leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.

The role is responsible for delivering outstanding customer service, analyzing sales and expenses, communicating business objectives and performance, developing associates and leaders, and leading specialty businesses. The Store Manager also supports shrink and safety initiatives and is expected to meet established performance standards for sales, service, profit, productivity, and attendance.

Requirements

• Minimum of 5 years of retail leadership experience.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Model, coach, and hold the team accountable for outstanding customer service; engage with associates and customers to enhance interactions.
• Conduct store walkthroughs to check pricing and signing accuracy and drive sales through leadership interactions.
• Analyze sales and expense data to identify opportunities and improve performance.
• Communicate business objectives and performance to the team, improve consistency around key performance metrics, and participate in peer group discussions about business trends.
• Provide in-the-moment coaching, maintain performance notes, and take action on performance gaps.
• Develop leaders’ execution abilities and teams; use recognition and rewards to reinforce positive behaviors and motivate associates to align with company strategy.
• Lead Salon Managers, Beauty Managers, Supervisors, and related teams; analyze specialty business sales and expenses to drive performance and improvements.
• Support shrink and safety initiatives and meet established standards for sales, service, profit, productivity, and attendance.

Benefits

• Eligible for a bonus under the Management Incentive Plan.
• Competitive benefits package, if eligible, including medical, dental, and vision coverage; term life insurance; paid vacation and holidays; and a 401(k) with Company match.
• Associate discount on merchandise at all Catalyst Brands.
• Eligible associates who qualify for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager