Store Manager Unassigned
About The Position
The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee oversees store operations and supports the Store Manager by shadowing or assisting throughout the learning journey. The role requires completing the accelerated development track and demonstrating readiness and proficiency for a permanent Store Manager assignment within the specified timeframe. The position includes structured classroom, online, and on-the-job training; assigned learning rotations at other area stores; development plans and coaching conversations with Store and District Managers; and learning Walgreens’ compliance procedures, technology systems, and software. The employee obtains pharmacy technician registration or licensure where required by state law and pursues PTCB certification where required by the state. The employee develops experience in customer service, store and pharmacy operations, merchandising, asset protection, inventory management, legal and regulatory compliance, financial and business performance, business planning, people management, and communications. The role also includes supporting community events, team development, and special assignments. The position requires a flexible schedule, including extended days, evenings, and weekends, and willingness to accept a Store Manager assignment if offered and to transfer to other Walgreens retail locations within the same hiring area. The stated hourly salary range is $24.04–$43.27. The offer within that range depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role remains open until filled.
Requirements
- Bachelor’s degree and 3 years of retail management experience, or high school diploma/GED and 5 years of retail management experience.
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
- Willingness to accept assignment into a Store Manager position if offered.
- Willingness to transfer to other Walgreens retail assets within the same hiring area.
Nice To Haves
- PTCB Certification.
- Bachelor’s degree.
- Managerial experience with another employer in a retail store or hospitality manager or assistant manager capacity, including people leadership, business management, and customer-facing experience.
Responsibilities
- Complete the accelerated development program, required certifications, assigned training, rotations, and learning objectives for the Store Manager role.
- Shadow and assist the Store Manager in overseeing front-end and pharmacy operations and store team members.
- Engage customers and patients, resolve complaints, answer questions, model customer service practices, and support improvements to customer service metrics.
- Learn and demonstrate store supervision, including shift transitions, task delegation, merchandising, and promotional execution.
- Support asset protection and loss prevention, including monitoring applicable programs and systems, maintaining and reacting to electronic surveillance, and ensuring price accuracy.
- Learn to analyze inventory trends and supervise inventory processes, including receiving, counting, ordering, pricing, returns, and transfers for front-end and pharmacy merchandise.
- Supervise assigned-location operations in compliance with applicable laws and regulations, including rules concerning alcohol, tobacco, fresh food, and pharmacy products.
- Promote the safety and well-being of team members and effectively use the Security Operations Center.
- Learn to analyze store and pharmacy financial and performance data, develop action plans to increase sales and control costs, identify sales opportunities, and reduce loss.
- Review daily performance indicators and weekly operational metrics, prepare action plans, and discuss results with the Store Manager and District Manager.
- Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
- Work with the Store Manager to understand inventory metrics and processes and to plan, implement, execute, and review initiatives that grow front-end and pharmacy business.
- Learn people-management practices, including training and coaching, use of HR and people-management systems, performance conversations, and use of discipline or performance improvement plans when appropriate.
- Support the Store Manager in building team engagement and using team members’ strengths to address challenges and adapt to change.
- Attend critical communications, learn effective feedback practices, help plan and attend community events, and facilitate team discussions about operational and engagement metrics.
- Comply with company policies and procedures, maintain respectful working relationships, and complete special assignments and other tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
