Store Manager

Lowe's Companies, Inc.•Abilene, TX

About The Position

The Store Manager manages overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce, as well as the teams directly helping customers. The role drives positive customer experiences, sales, and margin performance and works with cross-functional partners in HR, Asset Protection, and Operations at District, Region, and Corporate levels to execute Lowe’s business strategy within the store. The Store Manager builds and supports a store culture aligned with Lowe’s mission and behaviors, where employees are engaged and inspired. The role maintains a strategic view of store talent needs, recruits and develops talent, drives sales and service strategies, analyzes data to inform store-specific strategies, champions customer service, proactively addresses store needs, and represents the Lowe’s brand in the community. The role does not require regular travel, but occasional travel may be needed for meetings, training, or support of neighboring stores.

Requirements

4 years of experience leading associates in a large retail environment with annual sales volume exceeding $20 million.
5 years of experience working in a fast-paced, cross-functional work environment.
Experience building and maintaining cross-functional relationships in a matrixed environment.
Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
Experience managing or sponsoring implementation of corporate or local change initiatives.
Experience using Microsoft Office Suite.
Ability to obtain sales-related licensure or registration as may be required by law.
If required by state or local municipality, must be licensed as a salesperson or pass the required licensing exam within 60 days of starting employment.
Generally scheduled for 48 hours; more hours may be required based on business needs.
Requires morning, afternoon, and evening availability any day of the week.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Ability to lift at least 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience managing in the big-box home improvement retail industry.
Experience building partnerships within the community.
Experience in a leadership role in more than one store volume or complexity level.

Responsibilities

Ensure associates provide friendly, professional, and timely service to customers.
Monitor the performance, profitability, and flow-through of store plans and programs.
Champion and implement strategic asset protection plans to improve safety and security outcomes.
Manage overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce.
Work with cross-functional partners in HR, Asset Protection, and Operations at District, Region, and Corporate levels to execute Lowe’s business strategy.
Build and support a store culture aligned with Lowe’s mission and behaviors.
Maintain a strategic view of store talent needs, and recruit and develop talent.
Drive execution of sales and service strategies.
Analyze relevant data to inform store-specific strategies.
Champion customer service and proactively address store needs.
Act as a Lowe’s brand ambassador in the community.
Travel occasionally for meetings, training, or to support neighboring stores, as needed.