Store Manager

REI (Recreational Equipment Inc.)•Fort Collins, CO

18d

About The Position

The Store Manager drives the store’s daily operations and manages a retail profit center with $5 million to $30 million in sales volume. This role creates and reinforces a sales culture, ensures prompt service and that customer expectations are met, and guides teams through change. The Store Manager supports Sales Managers and Shop Service Managers in developing staff to meet sales and service goals. The position advances REI’s vision of educating, inspiring, and outfitting customers for a lifetime of outdoor experiences and stewardship. The Store Manager develops and achieves short- and long-term retail plans, delegates priorities, oversees profitability and financial budgeting, and uses store reports to identify opportunities to improve performance. The role also monitors inventory, facilities, and other assets; builds employee engagement and retention; develops and evaluates employees; fosters a customer-centric culture; and participates in local organizations and community events. REI emphasizes an inclusive workplace where employees can bring their whole selves to work. The company describes its commitment to becoming a fully inclusive, anti-racist, multicultural organization and to fostering belonging, respect, active listening, and learning. The listed pay range is $87,087.73–$108,909.74 per year. REI offers regular employees an employee discount, access to health benefits, a retirement savings plan, and accrued time off; further benefit details are available by employee profile.

Requirements

Enjoys communicating and building relationships inside and outside the organization.
Open to feedback and other viewpoints in support of the business.
Uses business understanding, innovative thinking, and sound judgment to solve problems.
Makes solid recommendations by combining information from various sources.
Produces quality work by setting effective goals and establishing priorities.
Organizes and uses resources to meet deadlines, and keeps others informed about plans and progress.
Engages and influences others to accomplish organizational goals.

Nice To Haves

3–5 years of retail store management experience (preferred).

Responsibilities

Develop and achieve short- and long-term retail plans.
Manage and delegate planned priorities to Sales Managers and Shop Service Managers.
Create a positive employee experience focused on engagement and retention.
Use store reports to identify strategies for improving metrics.
Oversee the store’s profitability and financial budgeting.
Monitor inventory levels, facilities, and other assets.
Engage in local organizations and community events.
Inspire a customer-centric culture by recognizing and rewarding the team.
Develop top performers and evaluate performance.
Build teams through effective employee development, involvement, and communication.
Drive daily store operations and manage a retail profit center with $5 million to $30 million in sales volume.
Create and reinforce a sales culture, ensure prompt service, and meet customer expectations.
Guide teams through change and support managers in developing staff to reach sales and service goals.