Sales - Store Manager

Russell Cellular•Big Stone Gap, VA

About The Position

Russell Cellular is hiring a Store Manager to lead a retail team, serve customers, and help drive store and individual sales results. The Store Manager is an active seller and customer-facing leader who coaches and develops Wireless Specialists, supports a strong customer experience, and contributes to the success of the business. The role includes leading daily store operations, recruiting and training team members, managing scheduling and inventory, and addressing escalated customer concerns. Compensation is a $15.00 per hour base rate plus uncapped commission. Average earnings are stated as up to $23.00 per hour, with no cap on commissions.

Requirements

  • Retail leadership, store management, or sales management experience.
  • Passion for coaching, developing, and motivating others.
  • Strong interpersonal, communication, and relationship-building skills.
  • Track record of achieving sales goals and driving team performance.
  • Ability to thrive in a fast-paced, goal-driven retail environment.
  • Flexible availability, including weekends as business needs require.

Responsibilities

  • Lead, coach, and develop a team of Wireless Specialists to meet sales and service expectations.
  • Drive store performance through hands-on leadership, coaching, and accountability.
  • Meet personal sales goals while helping the team achieve store objectives.
  • Remain an active seller and customer-facing leader.
  • Recruit, interview, hire, train, and onboard new team members.
  • Manage scheduling, inventory, cash handling, and daily store operations.
  • Resolve escalated customer concerns and support an exceptional customer experience.
  • Maintain a clean, organized, and professional store environment.

Benefits

  • Medical, dental, vision, and life insurance benefits may be available to eligible employees.
  • 401(k) with employer matching opportunities.
  • Paid time off, paid sick leave, and company holidays.
  • Employee Assistance Program (EAP).
  • Verizon discounts, sales contests, and performance incentives.
  • Career development, advancement opportunities, and paid training.
  • Same-day pay options.
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