Store Manager Unassigned

Walgreens•West Bloomfield Township, MI
•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operating practices and how to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee oversees store operations, shadows and assists the Store Manager, and completes the development track within the timeframe specified in the learning plan. The role includes classroom, online, and on-the-job learning; assigned rotations at other area stores; required certifications; and ongoing development with Store and District Managers. The employee builds proficiency in customer experience, store and pharmacy operations, business performance and planning, people management, and communications. Pharmacy technician registration or licensure must be obtained when required by state law, and PTCB certification pursued when required by the state. The current hourly pay range is $27.16 to $48.56. The actual rate depends on factors including geography, skills and abilities, education, and experience. The position remains open until filled.

Requirements

  • Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including extended days, evenings, and weekends.
  • Willingness to accept assignment to a Store Manager position if offered.
  • Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

  • PTCB Certification.
  • Bachelor’s degree.
  • Managerial experience as a Retail Store or Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

  • Complete the accelerated development program, including required certifications, classroom learning, online training, on-the-job training, rotations, and learning objectives.
  • Shadow and assist the Store Manager in leading front-end and pharmacy operations and demonstrate readiness for a Store Manager assignment.
  • Engage customers and patients, resolve complaints and questions, model service best practices, and support coaching and plans to improve customer service.
  • Learn to supervise store and team operations, including shifts, task delegation, merchandising, pricing, promotional displays, and compliance with operating procedures.
  • Help protect store assets through loss-prevention programs, electronic surveillance, price accuracy, and asset-protection action plans.
  • Learn to analyze inventory trends and supervise receiving, counting, ordering, pricing, returns, and transfers in the front end and pharmacy.
  • Support compliance with applicable laws and regulations, promote team-member safety, and use the Security Operations Center effectively.
  • Review store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to improve results and control costs.
  • Work with the Store Manager on inventory metrics and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
  • Learn Walgreens people-management practices and systems; support coaching, performance conversations, engagement, and team development.
  • Attend critical communication sessions, learn feedback and communication practices, assist with community events, and facilitate team discussions about operational and engagement metrics.
  • Complete special assignments and other tasks as assigned, assisting team members as needed.
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