Store Manager

Steve Madden • Las Vegas, NV

2d

About The Position

The Store Manager oversees all staff and store operations while maintaining the overall presentation of the store. The manager leads by demonstrating responsibility and teamwork, develops a strong client base, models effective selling techniques, and works toward total customer satisfaction and store profit objectives.

The role includes developing and coaching staff, hiring qualified candidates, maintaining product knowledge and store standards, and coordinating sales, service, merchandising, inventory, administration, and other store operations. The Store Manager ensures compliance with safety and loss-prevention policies and may perform work outside the specific role when needed.

Requirements

• Minimum of 4–6 years of retail experience, including staff supervision.
• High school diploma or equivalent.
• Strong organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Knowledge of retail operations, including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible retail schedule, including day, evening, weekends, and/or holidays.
• Understanding of staff development, with experience in staffing, coaching, and counseling.

Responsibilities

• Develop and lead a high-performance team that reflects the company's values.
• Share the company's vision and mission with the team and customers.
• Create an environment of growth, accountability, and inclusivity through development, performance management, training, and coaching.
• Develop staff through staffing, coaching, counseling, and related activities.
• Maintain excellent standards and product knowledge, including merchandise promotions, test merchandise, and advertising efforts.
• Lead staff and oversee store operations to achieve sales, service, organization, customer satisfaction, and profitability goals.
• Select and hire qualified candidates who reflect the company's values.
• Maintain safety and operational standards.
• Ensure adherence to loss-prevention and safety policies, procedures, standards, practices, and company directives.
• Assist with training, operations, sales, visual merchandising, inventory management, store administration, cleaning when necessary, and customer service.
• Coordinate people, resources, and services to address business goals and needs.
• Process information or merchandise through the computer system and POS register system.
• Be flexible and occasionally perform work outside the specific role.

Benefits

• Medical, dental, and vision benefits
• Flexible spending accounts
• Life insurance
• Short- and long-term disability benefits
• 401(k) eligibility for employees over age 21, with company match after six months of employment
• Paid vacation, sick time, and voting time
• Virtual health care
• Employee discount of 50% and immediate family discount of 40%
• Friends and family discount events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition reimbursement program
• Career growth
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED