Store Manager Unassigned
About The Position
The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a permanent Store Manager assignment. The employee learns Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy, completes the development track within the timeframe in the learning plan, and shadows or assists a Store Manager in leading a store. The position oversees store operations under the direction of the Store Manager while building proficiency in the responsibilities of the role. The development program includes required certifications, classroom, online, and on-the-job training, assigned rotations at other area stores, and individual development plans. The employee learns and implements compliance procedures, develops knowledge of Walgreens technology systems, and obtains pharmacy technician registration or licensure where required by state law, pursuing PTCB certification when required by the state. The role develops skills in customer service, store and pharmacy operations, business performance and planning, people management, and communications. It includes learning to supervise store teams and operations, monitor inventory and asset protection, analyze performance and financial indicators, build action plans, support customer service improvements, and comply with applicable laws and company policies. The role also supports community outreach and partnerships, team development, and open communication among team members and management. The current hourly pay range is $27.16 to $48.56. The offered rate depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled. Benefits information is available at jobs.walgreens.com/benefits.
Requirements
- Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
- Fluent in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including extended days, evenings, and weekends.
- Willingness to accept an assignment into a Store Manager position if offered.
- Willingness to transfer to other Walgreens retail assets within the same hiring area.
Nice To Haves
- PTCB Certification.
- Bachelor’s degree.
- Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.
Responsibilities
- Complete the accelerated Store Manager development program, including required certifications, learning activities, rotations, and development objectives.
- Shadow and assist the Store Manager in leading front-end and pharmacy operations, and demonstrate proficiency in supervising store operations and team members.
- Engage customers and patients, resolve complaints and questions, model customer service practices, and support coaching and plans to improve service.
- Learn and supervise store operations, including shifts, task delegation, merchandising, inventory processes, pricing, receiving, returns, and transfers.
- Support loss prevention, asset protection, price accuracy, safety, and use of the Security Operations Center.
- Ensure operations comply with company policies and applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
- Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to improve results and control costs.
- Review asset protection data and performance indicators, and work with the Store Manager, District Manager, Pharmacy Manager, or Pharmacy Operations Manager to improve results.
- Work with the Store Manager to understand inventory metrics and learn to grow front-end and pharmacy business through initiatives, outreach, and retail partnerships.
- Learn people management practices and systems, including training, coaching, performance conversations, discipline, and performance improvement plans.
- Support the Store Manager in engaging team members and using their strengths to address challenges and adapt to changes.
- Attend communication sessions, learn effective feedback practices, help facilitate team discussions, and assist with planning and attending community events.
- Complete special assignments and other tasks as assigned, including assisting team members as needed.
- Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
