Store Manager - Hot Spot

Hotspot Convenience Store (RL Jordan)•Sylva, NC

About The Position

The Store Manager at Hot Spot Stores oversees store operations and customer service, leads and supports employees, and manages store inventory, cash, and labor. The manager must follow company policies and applicable laws, address operational and personnel issues, and report to the Area Manager for assistance and guidance. The role requires driving for work-related errands and off-site meetings. The position requires a minimum of 44 hours per week, including availability for weekends, holidays, and shifts as needed.

Requirements

  • Ability to work independently and follow instructions.
  • Ability to use a computer proficiently.
  • Ability to operate necessary machines within the store.
  • Ability to operate and maintain store equipment.
  • Ability to process vendor invoices.
  • Must work a minimum of 44 hours per week and be able to work weekends, holidays, and shifts as needed.
  • Must have a valid driver’s license and proof of insurance.

Nice To Haves

  • Retail, grocery, or convenience store management experience is preferred but not required.

Responsibilities

  • Perform all duties of an Assistant Store Manager.
  • Reconcile store operations paperwork promptly.
  • Help other store employees and step in when they need assistance or guidance.
  • Forecast, order, stock, and merchandise products.
  • Recruit, lead, train, and motivate store employees, and enforce accountability to achieve profitable results.
  • Handle store operational and personnel issues and report back to the District Supervisor.
  • Follow company policies and procedures and applicable state and local laws concerning alcohol, tobacco, money orders, ephedrine sales, and lottery sales.
  • Comply with county and state laws, safety laws and regulations, environmental policies, and company procedures.
  • Control inventory, cash, and labor.
  • Drive to locations such as banks and post offices and attend off-site meetings.
  • Verify that store employees perform their duties in a timely and professional manner.
  • Provide prompt, efficient, and courteous customer service; greet and thank customers and promote store specials.
  • Dress consistently with Hot Spot and Shell Store policies.
  • Process vendor invoices and operate and maintain store equipment and necessary store machines.
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