Store Manager - Hot Spot

Hotspot Convenience Store (RL Jordan)•Bryson City, NC

About The Position

The Store Manager oversees Hot Spot store operations, leads and supports employees, and ensures that the store operates efficiently and profitably. The manager handles operational and personnel issues, controls inventory, cash, and labor, and complies with company policies and applicable laws. The position reports to the Area Manager for assistance and guidance and includes driving to locations such as banks and post offices, as well as attending off-site meetings. The Store Manager is also responsible for ensuring professional, prompt, and courteous customer service; maintaining store appearance and equipment; processing vendor invoices; and supporting employees as needed. The role requires at least 44 hours of work per week, including availability for weekends, holidays, and shifts as needed. Physical requirements include intermittent sitting, standing, and bending, lifting up to 50 pounds, and exposure to cold temperatures when stocking refrigerator units.

Requirements

  • Ability to work independently and follow instructions.
  • Ability to process vendor invoices.
  • Proficiency using a computer.
  • Ability to operate necessary machines within the store.
  • Ability to work a minimum of 44 hours per week and work weekends, holidays, and shifts as needed.
  • Valid driver's license and proof of insurance.
  • Ability to lift up to 50 pounds and use safety equipment within the store.

Nice To Haves

  • Retail, grocery, or convenience store management experience is preferred but not required.

Responsibilities

  • Perform all duties of an Assistant Store Manager.
  • Reconcile store operations paperwork promptly.
  • Support, guide, and assist store employees.
  • Forecast, order, stock, and merchandise products.
  • Recruit, lead, train, and motivate employees, while enforcing accountability to achieve profitable results.
  • Handle store operational and personnel issues and report back to the District Supervisor.
  • Follow company policies and procedures and applicable state and local laws concerning alcohol, tobacco, money orders, ephedrine sales, and lottery sales.
  • Comply with county and state laws, safety laws and regulations, environmental policies, and company procedures.
  • Control inventory, cash, and labor.
  • Drive to locations such as banks and post offices and attend off-site meetings.
  • Ensure employees perform their duties in a timely and professional manner.
  • Ensure prompt, efficient, and courteous customer service.
  • Greet and thank customers professionally and promote store specials.
  • Follow Hot Spot and Shell store dress policies.
  • Maintain and operate store equipment and necessary machines.
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