Store Manager
About The Position
The Store Manager leads store performance and operations, driving sales, leading the team, and delivering an Under Armour customer experience. The role owns store details from merchandising to operations and motivates the team to achieve goals and perform at its best. The Store Manager develops and executes a strategic plan to meet sales and key performance indicators, uses reporting and daily sales trends to make business decisions, and drives results across customer service, human resources, inventory control, and store appearance. The role also builds customer loyalty through in-store and omni-channel solutions, oversees merchandise and daily operations, and ensures audit compliance, loss-prevention standards, payroll productivity, and a safe, clean store environment. The manager leads, communicates with, and develops the management team and store teammates; recruits, hires, develops, and retains high-performing employees; and manages store staffing, seasonal hiring, and turnover. The position requires at least three years of management experience, including at least one year managing in sports, apparel, or footwear retail. Local-language fluency and basic verbal and written English are required. The role requires a flexible schedule, including nights, weekends, and holidays, and the ability to handle or relocate products weighing up to 25 lbs./12 kg and to stand and move around for extended periods.
Requirements
- Minimum 3 years of management experience.
- Minimum 1 year of management experience in a sports, apparel, and footwear retail environment.
- Local-language fluency and basic verbal and written English are required.
- Ability to interpret analytics and metrics.
- Knowledge of employment laws, including compliance with local requirements.
- Advanced interpersonal skills.
- Robust time-management skills.
- Ability to identify complex problems and evaluate solutions using logic and reason.
- Demonstrated critical thinking in a fast-paced, deadline-oriented environment.
- Ability to work a flexible schedule to meet business needs, including holidays, nights, and weekends.
- Ability to handle or relocate products weighing up to 25 lbs./12 kg.
- Ability to stand and move about for extended periods with short breaks.
- Ability to freely access all areas of the store, including the selling floor, stock area, and register area.
Responsibilities
- Establish and execute a strategic plan to achieve planned sales and key performance indicators.
- Analyze reporting and daily sales trends to make real-time strategic business decisions and drive results.
- Drive performance through customer service, human resources, inventory control, and store appearance.
- Build customer loyalty through the in-store experience using data capture, endless aisle, and other omni-channel solutions.
- Direct merchandise handling, shipment receipt, processing, floor sets, markdowns, and replenishment.
- Oversee the efficiency of daily operational procedures.
- Complete store audit compliance and achieve shrink results aligned with loss-prevention standards.
- Manage payroll and schedule adjustments to maximize productivity and achieve payroll and sales targets.
- Maintain a safe, neat, clean, and organized sales floor, cash wrap, and fitting room.
- Motivate and inspire the team using Under Armour's Core Competencies and lead the management team in executing performance-management tools.
- Communicate effectively with the management team to align and drive business strategy.
- Seek personal learning and development opportunities to build leadership skills.
- Recruit, hire, develop, and retain high-performing teammates.
- Manage store census, seasonal hiring, and turnover; network, recruit, and interview candidates.
- Perform other tasks assigned by leadership.
Benefits
- Paid UA Give Back volunteer days to support local community initiatives.
- Under Armour merchandise discounts.
- Competitive 401(k) plan matching.
- Maternity and parental leave for eligible and FMLA-eligible teammates.
- Health and fitness benefits, discounts, and resources, including programs promoting physical activity and overall well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
