Store Manager Unassigned

Walgreens•Happy Valley, OR

14d•$27 - $49

About The Position

Responsible for learning Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy. The role completes an accelerated development track to Store Manager within the timeframe outlined in the learning plan. Under the direction of the Store Manager, the role oversees store operations and supports those operations by shadowing or assisting the Store Manager throughout the learning journey. The position includes rigorous training and development, including required certifications, classroom and online learning, on-the-job training, rotations at other area stores, and individual development plans. The role learns and implements compliance procedures, uses store technology and systems, and obtains pharmacy technician registration or licensure as required by state law, while pursuing PTCB certification when required by the state. The role develops experience in customer service, store and pharmacy operations, business performance and planning, people management, and communications. It assists with improving service and business results, maintaining compliance and safety, managing inventory and assets, coaching team members, and supporting community and business initiatives. The position requires willingness to accept a Store Manager assignment if offered and to transfer to other Walgreens retail locations within the same hiring area.

Requirements

Bachelor’s degree and 3 years of retail management experience, or High School Diploma/GED and 5 years of retail management experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, including people leadership, business management, and customer-facing experience.

Responsibilities

Learn Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy, and complete the accelerated Store Manager development track.
Under the Store Manager’s direction, oversee store operations and support the Store Manager by shadowing or assisting throughout the learning journey.
Complete required certifications, classroom and online learning, on-the-job training, assigned rotations, and individual development plans.
Learn and implement compliance standard operating procedures across the front end and pharmacy; gain knowledge of store computer, technology, and software systems.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
Engage customers and patients, answer questions, resolve complaints, model customer-service best practices, and support service coaching and improvement plans.
Shadow and gain proficiency supervising store operations and team members, including opening, closing, shift changes, task delegation, merchandising, and promotional execution.
Support asset protection and loss prevention, monitor surveillance systems, ensure price accuracy, and use reports and in-store price audits.
Learn and supervise inventory management and merchandise receiving, counting, ordering, pricing, returning, and transferring procedures for the front end and pharmacy.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Support the safety and well-being of team members and effectively use the Security Operations Center.
Comply with company policies and procedures and maintain respectful relationships with coworkers and business partners.
Complete special assignments and other tasks, including assisting team members as needed.
Analyze store and pharmacy financial and performance data; develop action plans to increase sales, control costs, improve results, and reduce loss.
Review daily performance indicators and weekly operational metrics, discuss action plans with the Store Manager and District Manager, and work with pharmacy leaders to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes, and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
Learn Walgreens people-management practices and HR systems; shadow coaching, action planning, performance conversations, and the use of discipline and performance improvement plans when necessary.
Learn company policies and applicable laws related to team-member selection, recruitment, record retention, and training; support team engagement and effectiveness.
Attend critical communication sessions, learn feedback and communication practices, assist with planning and attending community events, and gain experience facilitating discussions about operational and engagement metrics.