(USA) Store Manager - Supercenter

Walmart • Nashville, TN

5d • $110,000 - $170,000 • Onsite

About The Position

The Store Manager provides overall leadership for a Supercenter, setting and communicating a strategic vision aligned with company, market, and local plans. The role directs facility operations and merchandising, leads the management team and hourly associates, and develops a skilled, engaged workforce through recruiting, training, mentoring, performance management, recognition, and succession planning.

The manager upholds the Open Door Policy by listening and responding to associate concerns, researching issues, applying company policies consistently, and resolving requests. The role ensures compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational reviews; maintains relationships with government officials; and directs corrective action when deficiencies arise.

The Store Manager represents the company in community outreach and engagement, maintains relationships with community stakeholders and media, and promotes company-sponsored programs and sustainability efforts. The role is accountable for facility sales, profit, budgets, expenses, margins, and financial performance, using business analysis, forecasts, productivity tools, and process improvements to meet goals and address deficiencies.

The manager models and directs customer-service standards, drives sales through effective merchandising, pricing, replenishment, and inventory practices, and ensures the success of the Academy training environment and store standards. The role develops business strategies and plans, evaluates operational processes and outcomes, allocates resources, identifies improvement opportunities, and builds internal and external partnerships to achieve business goals. The position is expected to model Walmart’s values and support a culture of belonging, integrity, customer service, continuous learning, and excellence.

Requirements

• Bachelor’s degree and 2 years of general management experience, including financial accountability, and 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, and 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
• Successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience as a Store Manager in a low-complexity store, or 1 year of experience as a Store Manager in a medium-complexity store, or 2 years of experience as a Store Manager in a high-volume retail store.
• Experience running a fresh or dry grocery area.

Responsibilities

• Develop and communicate a strategic vision aligned with company, market, and local plans, and direct facility operations and merchandising.
• Supervise, develop, recruit, hire, train, mentor, evaluate, recognize, and retain management and hourly associates; support workforce development and succession planning.
• Uphold the Open Door Policy by listening to associate concerns, researching issues, applying policies consistently, and providing timely resolution.
• Ensure compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational review requirements.
• Develop relationships with federal, state, and local officials and hold associates and managers accountable for compliance.
• Lead community outreach and involvement, represent the company with community groups and media, and promote company programs and sustainability efforts.
• Drive the facility’s sales and profit goals, manage expenses and margins, oversee budgets and forecasts, and develop plans to correct financial deficiencies.
• Model and enforce customer-service standards and ensure customer needs, complaints, and issues are resolved within company guidelines.
• Drive sales through effective merchandise presentation, competitive pricing, signing, replenishment, and inventory management.
• Ensure the Academy training environment and store standards are successful by supporting trainees, job shadowing, engagement, and Academy program activities.
• Analyze business objectives, customer needs, costs, forecasts, and operational processes; set strategies, allocate resources, measure outcomes, and pursue continuous improvements.
• Build internal and external partnerships and networks to advance business goals and community initiatives.
• Promote integrity, ethics, accountability, belonging, collaboration, customer-first decision-making, learning, and adaptability.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager