Store Manager Unassigned

Walgreens•Sterling Heights, MI

About The Position

The Store Manager Unassigned position is an accelerated development role that prepares the employee to lead all store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee learns and supports the operation of a Walgreens store while completing the development track and learning plan within the specified timeframe. The role includes shadowing and assisting the Store Manager, completing assigned learning rotations, and demonstrating readiness and proficiency for a permanent Store Manager assignment. The employee must be willing to accept a Store Manager assignment if offered and to transfer to other Walgreens retail assets within the same hiring area. The position includes training in customer experience, store operations, business performance and planning, people management, and communications. The employee completes required classroom, online, and on-the-job training and certifications; learns company procedures, technology, and compliance requirements; and obtains pharmacy technician registration or licensure as required by state law. PTCB certification is also listed as a qualification. The hourly pay range is $27.16 to $48.56. The actual rate depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled. Walgreens states that it is an equal opportunity employer, including disability and veterans, and will consider qualified applicants with arrest and conviction records.

Requirements

  • Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including extended days, evenings, and weekends.
  • Willingness to accept a Store Manager assignment if offered.
  • Willingness to transfer to other Walgreens retail assets within the same hiring area.
  • PTCB certification.
  • Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

  • Complete the accelerated Store Manager development program, required certifications, learning rotations, and assigned development-plan objectives.
  • Shadow and assist the Store Manager in leading full store operations across the front end and pharmacy.
  • Engage customers and patients, resolve complaints, model customer service practices, and support service improvement plans.
  • Learn to supervise store operations and team members, including shift transitions, task delegation, merchandising, inventory, receiving, pricing, and returns.
  • Support asset protection and loss prevention, maintain price accuracy, and follow applicable standard operating procedures.
  • Ensure store operations comply with applicable laws and regulations, including those related to alcohol, tobacco, fresh food, and pharmacy products.
  • Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to improve results and control costs.
  • Work with the Store Manager to understand inventory metrics and learn to plan and execute business initiatives, community outreach, and retail partnerships.
  • Learn and support people-management practices, including team-member training, coaching, performance conversations, and use of HR and people-management systems.
  • Attend critical communication sessions, learn effective feedback practices, facilitate team discussions, and assist with planning and attending community events.
  • Learn and implement compliance procedures across the front end and pharmacy, and gain proficiency with company computer and technology systems.
  • Obtain pharmacy technician registration or licensure when required by state law and pursue PTCB certification as required.
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