Store Manager

GNC Holdings•Glendale, AZ

About The Position

GNC is seeking a dynamic Store Manager who embodies its “Live Well” philosophy and is passionate about health and wellness. The Store Manager leads, coaches, and supports the team in providing exceptional customer service and guidance, while overseeing daily store operations, business performance, and product management. The role represents the GNC brand through expert product knowledge and by promoting the “Live Well” message. This is a full-time hourly supervisory position. The Store Manager supports the total shopping experience through visual and operational execution, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards. The position also involves merchandising products to GNC standards, achieving sales and productivity goals, developing associates, and operating the retail facility according to company procedures. Managers work five days and 40 hours per week, with schedules varying by store location. Mall and strip center managers have specified evening and weekend shifts; downtown managers have lunch-hour coverage and, where applicable, an evening shift. Managers are expected to work major U.S. holidays when the store is open. Reasonable accommodations may be made for qualified individuals with disabilities to perform essential functions.

Requirements

  • Ability to perform each essential duty satisfactorily.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
  • Ability to push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
  • Ability to use a computer for up to 60% of the workday.
  • Availability to work the schedule applicable to the store location, including specified evenings, weekends, and holidays.

Responsibilities

  • Lead, coach, and support the store team to provide exceptional service and guidance to customers.
  • Oversee daily store operations, business performance, and product management.
  • Represent GNC by providing expert product knowledge and promoting the “Live Well” message.
  • Ensure products are merchandised according to GNC standards and are easy for customers to see and buy.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that drive sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and provide ongoing feedback on associates’ work performance.
  • Recruit, hire, and manage employee performance.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work the required five days and 40 hours per week, including applicable evenings, weekends, and major U.S. holidays when the store is open.

Benefits

  • Eligible team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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