Store Manager Unassigned

Walgreens•Seminole, FL

7d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy, completes the development track within the timeframe set out in the learning plan, and shadows or assists a Store Manager under that manager’s direction. The role may involve rotations and learning assignments at other stores in the area and requires willingness to transfer to other Walgreens retail assets in the same hiring area and accept a Store Manager assignment if offered. The role combines classroom, online, and on-the-job learning with store operations, customer experience, business performance, planning, people management, and communication responsibilities. The employee builds proficiency in company procedures, technology, compliance, team supervision, inventory and asset protection, customer service, and store and pharmacy performance. Pharmacy technician registration or licensure must be obtained when required by state law, and PTCB certification pursued when required by the state. The current hourly pay range is $27.16 to $48.56. The actual rate depends on factors including geography, skills and abilities, education, and experience. The position remains open until filled. Walgreens provides a link to review benefits; specific benefits are not listed in the posting.

Requirements

Bachelor’s degree and 3 years of retail management experience, or High School Diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept a Store Manager assignment if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated development program and certifications needed for the Store Manager role, including classroom, online, and on-the-job training and assigned rotations.
Follow individual development plans, participate in development conversations with Store and District Managers, monitor personal performance, and demonstrate readiness and proficiency to the Regional Vice President.
Learn and implement compliance standard operating procedures across the front end and pharmacy, and gain knowledge of company computer, technology, and software systems.
Obtain pharmacy technician registration or licensure when required by state law and pursue PTCB certification when required by the state.
Engage customers and patients, provide assistance, resolve complaints, answer questions, and model customer service practices.
Monitor customer service and coach, train, and develop improvement plans for front-end and pharmacy teams; support the Store Manager in analyzing customer feedback and service metrics.
Shadow the Store Manager and gain proficiency in supervising store operations and team members, including shift changes, task delegation, and merchandising activities.
Support asset protection by administering and monitoring loss prevention programs, responding to electronic surveillance, and ensuring price accuracy through reports and audits.
Learn to analyze inventory trends and supervise inventory procedures, including receiving, counting, ordering, pricing, returning, sticking, and transferring merchandise across the front end and pharmacy.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those concerning alcohol, tobacco, fresh food, and pharmacy products.
Promote team member safety and well-being, use the Security Operations Center effectively, comply with company policies, and maintain respectful relationships with coworkers and business partners.
Complete special assignments and other tasks, including assisting team members as needed.
Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop plans to improve results and control costs.
Review asset protection data, daily performance indicators, and weekly operational metrics; develop action plans and discuss results with Store and District Managers.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes, and learn to grow front-end and pharmacy business through Support Center initiatives, community outreach, and retail partnerships.
Learn Walgreens people management practices and systems, including SOP coaching, performance assessment, discipline, and performance improvement plans.
Review company policies and applicable laws related to team member selection, recruitment, record retention, and training.
Support the Store Manager in leveraging team strengths and abilities to improve engagement, address challenges, solve problems, and adapt to change.
Attend critical communication sessions, learn effective feedback and communication practices, assist with planning and attending community events, and gain experience facilitating discussions about operational and engagement metrics.