Store Manager

Bridgestone Americas • Fuquay-Varina, NC

14d • $58,235 - $98,990

About The Position

The Store Manager is an exempt leadership role responsible for supporting store operations and business performance. The role involves delivering customer service, driving sales and promotions, building customer satisfaction and loyalty, managing staff, and maintaining store financial and operational records. Store Managers are expected to maintain a flexible schedule that meets business needs. The position typically requires 40 or more hours per week, generally across five days, including weekends; additional hours may be needed based on staffing, customer demand, store performance, and business needs. The stated pay range is $58,235 to $98,990.

Bridgestone Retail Operations (BSRO), part of Bridgestone Americas, operates more than 2,200 company-owned retail stores and employs over 22,000 teammates in North America. The company describes its mission as “Serve Society with Superior Quality” and emphasizes inclusive teamwork, development, community involvement, and teammate well-being.

Requirements

• High school diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem-solving skills related to customer complaints.
• Ability to manage inventory, order scheduling, and merchandising displays.
• Ability to assist customers with personal sales and complaints to support customer retention and loyalty.
• Exceptional communication skills with teammates and customers.
• Negotiation and conflict-resolution skills.
• Must maintain a valid automobile driver's license and be able to drive customer and company vehicles.

Nice To Haves

• Two-year college degree or equivalent.

Responsibilities

• Provide customer service.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty to create results for teammates, customers, and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets, and store goals.
• Keep records and relevant financial information current.
• Manage, schedule, and assign staff according to their skill level.
• Attend paid training to stay up to date with developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with the service received.
• Perform other duties as assigned.

Benefits

• Competitive pay and performance incentives.
• Paid vacation and holidays.
• Medical, dental, and vision coverage starting on day one for all teammates.
• 401(k) plan with employer match.
• On-the-job training and company-funded ASE certifications.
• Paid training.
• Flexible work schedule.
• On-demand pay (daily pay) program available.
• Professional development, training, and regular mentorship.
• Supportive onboarding experience.
• Community involvement and corporate social responsibility activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED