Store Manager - Aventura Mall, Abercrombie & Fitch

Abercrombie & Fitch Co.•Aventura, FL

About The Position

The Store Manager reports to the General Manager and leads a segment of the store. The role is accountable for store operations, including staffing, training, developing and retaining part-time and full-time employees; management career development; hours management; asset protection; and salesfloor and stockroom organization. The Store Manager upholds company standards and policies and ensures a high-quality store experience through customer engagement and adherence to brand presentation standards.

Requirements

  • At least 2 years of store management experience, or relevant supervisory experience in a customer-facing role.
  • Proven ability to drive business results in a fast-paced retail environment.
  • Excellent communication, leadership, and interpersonal skills.
  • Strong ability to build relationships and collaborate effectively.
  • Proven results in assessing and developing talent.
  • Strong critical-thinking and problem-solving skills.
  • High attention to detail, thoroughness, and accuracy while multitasking.
  • Self-motivated, with the ability to take initiative.
  • Strong customer focus and knowledge of current fashion trends.

Responsibilities

  • Oversee salesfloor and stockroom operations to ensure excellent customer service and seamless operations.
  • Coach staff in product knowledge and brand awareness to drive sales.
  • Ensure visual displays follow brand and corporate direction.
  • Recruit, hire, and train management and non-management associates.
  • Conduct staffing, scheduling, and payroll management.
  • Oversee inventory, replenishment, stockroom, and OMNI Channel operations.
  • Analyze reports to inform decision-making.
  • Protect store assets and oversee store maintenance.
  • Perform opening and closing routines.
  • Operate register and point-of-sale systems.
  • Represent the brand and exemplify company culture and values.
  • Develop and retain staff, including supporting management career development.

Benefits

  • Quarterly incentive bonus program.
  • Paid time off.
  • Paid volunteer day per year.
  • Merchandise discount.
  • Medical, dental, and vision insurance available.
  • Life and disability insurance.
  • Associate Assistance Program.
  • Paid parental and adoption leave.
  • 401(k) savings plan with company match.
  • Training and development.
  • Career advancement opportunities, with a focus on promoting from within.
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